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Advancement Operations Manager Symphony Orchestra
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- The Advancement Operations Manager is responsible for maintaining the BSO’s fundraising processes and systems.
- Significant technical expertise is required in using the BSO’s CRM, Tessitura, to manage donor data, organize prospecting efforts, and pull lists and data.
- Ensure that BSO guidelines for special giving vehicles are developed and followed, including donor advised funds, stock, estate gifts, third party vehicles like Combined Federal Campaign and United Way are appropriately reflected in the system.
- Maintain, troubleshoot, and advance stewardship systems activated by gift entry in Tessitura modules, prioritizing customer service above all else: membership, acknowledgments, crediting, and pledge collection.
- Participate as a member of the Advancement teams in occasional special events, BSO concert duties, and regular team and cross-departmental meetings.
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