Commonwealth of Kentucky

Cabinet for Health & Family Services | Office of Inspector General. The Office of Inspector General (OIG) performs many varied functions for the Cabinet for Health and Family Services.. OIG has five Divisions, Division of Regulated Child Care, Division of Health Care, Certificate of Need, KY Health Information Exchange, and Division of Audits and Investigations.. This position serves as the primary timekeeper and performs other duties as assigned.. If you have questions about this advertisement, please contact Carmen Ferguson at Carmen.

administrative specialist iii

Advertisement Closes 3/18/2024 (8:00 PM EDT) 24-01614 Administrative Specialist III Pay Grade 12 Salary $39,948.95 Annually Employment Type EXECUTIVE BRANCH | FULL TIME | ELIGIBLE FOR OVERTIME PAY | 18A | 37.5 HR/WK Click here for more details on state employment. Hiring Agency Cabinet for Health & Family Services | Office of Inspector General Location 908 W Broadway L&N Building 10-W Louisville, KY 40203 USA Description The Office of Inspector General (OIG) performs many varied functions for the Cabinet for Health and Family Services. OIG has five Divisions, Division of Regulated Child Care, Division of Health Care, Certificate of Need, KY Health Information Exchange, and Division of Audits and Investigations. These Divisions cover a wide variety of job tasks and duties in varied settings throughout Kentucky, which include inspecting and licensing childcare and healthcare facilities and services, and conducting investigations of complaints in those facilities, as well as conducting Medicaid fraud and other types of complaints for the Cabinet. This position provides professional administrative support to the Regional Program Manager and the Human Services Program Branch Manager of the Division of Health Care, Northern Enforcement Br. In this position, you would assist with day-to-day operations to include answering phones, maintain various complex programs, projects, and activities. You would be responsible for processing complex federal and state survey packets for multiple levels of care for the Division of Health Care, data entry into the appropriate computer database, issuing Statements of Deficiency, creating letters, and attaching kits in the computer, along with fielding questions from facilities, providers, and the community. The Administrative Specialist III also conducts quality improvement review/reports to ensure surveys are completed and processed timely, assists the complaint coordinator with entering data, creating letters, conducting new employee orientation in the branch and ensures new hire packet is completed in a timely manner, monitor the completion of staff training and assures training certificates have been filed. This position serves as the primary timekeeper and performs other duties as assigned. This is an office position with a 5- day work week and is located in Louisville, KY (Jefferson Co). If you are a professional, self-motivated, positive person with a desire to use your administrative and people skills to improve healthcare in Kentucky, and you desire to work with a team of dedicated professionals who believe in their mission, we would love to welcome you to our OIG family! The Cabinet for Health and Family Services (CHFS) participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in U.S. CHFS will only use E-Verify once you have accepted a job offer and completed the Form I-9. For more information on E-Verify, or if you believe that CHFS has violated its E-Verify responsibilities, please contact Department of Homeland Security (DHS) at 888-897-7781 or https://dhs.gov/e-verify Responsibilities And Duties <ul><li> Processes complex federal and state survey packets for the Division of Health Care. </li><li>Assists the Complaint Coordinator by taking referrals/allegations from the public. </li><li>Conducts new employee orientation in the enforcement branches and ensures new hire packet is completed and submitted timely. </li><li>Monitors the completion of staff training and ensures training certificates have been filed. </li><li>Serves as a liaison between the agency, providers, and community to respond to questions and concerns. </li><li>Contacts potential candidates for employment, schedules interviews and provides email confirmation for appointments. </li><li>Serves as time administrator for the branch. </li><li>Answers incoming calls and disseminates them to appropriate staff. </li><li>Responsible for mail handling and distributing mail for the office. </li></ul>Qualifications <ul><li> Background in health services is preferred to address the needs of our customers. </li><li>Excellent interpersonal skills with the ability to communicate effectively and respectfully with people of diverse backgrounds and in diverse settings. </li><li>Excellent writing and written communication skills. </li><li>Proficiency with use of computers and Microsoft Outlook, Word, and Excel programs for daily tasks. </li><li>Highly organized individual with experience managing a large caseload is preferred. </li><li>Customer Service Experience. </li></ul>Minimum Requirements EDUCATION: Graduate of a college or university with a bachelor's degree. EXPERIENCE, TRAINING, OR SKILLS: Three years of professional, administrative, or business experience. Substitute EDUCATION for EXPERIENCE: Additional education will substitute for the required experience on a year-for-year basis. Substitute EXPERIENCE for EDUCATION: Additional administrative, business, research, and/or clerical experience will substitute for the required education on a year-for-year basis. SPECIAL REQUIREMENTS (AGE, LICENSURE, REGULATION, ETC.): NONE Working Conditions Incumbents working in this job title primarily perform duties in an office setting. Probationary Period This job has an initial and promotional probationary period of 6 months, except as provided in KRS 18A.111. If you have questions about this advertisement, please contact Carmen Ferguson at Carmen.Ferguson@ky.gov or 502-595-4958. An Equal Opportunity Employer M/F/D

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