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Accounts Control Director
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Full-time
- The Director is the senior liaison to legal counsel relating to delinquent accounts and related repossession activities and accountable for managing all third-party service providers and product lifecycle for collections and loss mitigation.
- Ensure all first mortgage servicing functions are completed daily, monthly, and annually to maintain compliance with all investor and regulatory guidelines including Freddie Mac.
- Work proactively with the Chief Financial Officer (CFO) and/or other designee to accurately track and report any mitigation of credit union losses.
- Engage with control colleagues across the firm, business, operations management, legal, compliance, risk, audit, regulators, and technology control functions including Chief Information Officer, Chief Lending Officer, Chief Risk Officer, Controller, and VP of E-Services to proactively communicate any possible risk issues and trends.
- Develop, Manage, Monitor, and Maintain first- party and/or third- party collector relationships (including CPI vendor) in accordance with the regulatory guidance of the CFPB and 12 CFR
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