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Account Supervisor
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- Supervise the team’s day-to-day work assignments in document production services, including but not limited to document production, word processing, proofreading; includes supervision of projects and ad hoc requests to ensure efficient, accurate completion within deadlines
- Responsible for employee lifecycle including, but not limited to, interviewing and onboarding, training, planning for key roles, and off-boarding management
- Support manager with P&L activities; understand impact of overtime and time-off to avoid non-billable charges
- May support materials included in monthly Client Service Review (CSR) or Quarterly Business Reviews (QBRs)
- Strong in grammar and composition rules required for editing and proofreading
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