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Account Resolution Specialist
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- Comply with internal policy and procedures and have knowledge of bankruptcy and lien laws as they apply to the collection process.
- Understand and follow debt collection regulations outlined by the FDCPA, CFPB and the TCPA. Initiate and follow-up skip claims filed with third party insurance.
- Assist family members to determine best solutions for the liquidation of the loan and that best resolution is achieved.
- 5% - Vendor Management – Oversee and assist in managing designated repossession companies to ensure insurance and bond coverage is adequate and current.
- Initiate repossession assignments and follow up with assigned agency for prompt and professional execution of the recovery for each unit.
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