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Account Manager - Canada
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- The PCNA Account Manager is responsible for working closely with their accounts Field Sales Managers (both for our hard good and apparel divisions) and also for working closely with the Support Coordinator area to assist with timely customer communication on identified requests and inquiries that can be handled via email.
- Daily use of Salesforce will be required to log large quotes/orders and other customer specific details to make visible to all and to help aid in PCNA Account Manager follow up activities to drive quote and order closure.
- Responsible for building, managing and maintaining successful working relationships with all areas needed to support their assigned account base including but not limited to the Field Sales Managers for both PCNA product divisions, Strategic Account Managers, Digital Sales Managers, National Sales Account Manager, Apparel Project Managers, PCNA Account Support team and PCNA Order Processing Specialist.
- Works as a team with all cross-functional departments (Order Processing, Art, Production, Distribution, Marketing, Product Development, etc.)
- Manages Catalog Program business for assigned customer base, which includes the setup, maintenance, and year end cleanup of all programs within their territory.
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