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Accessibility Consultant
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Full-time
- Selected candidate must reside within two (2) hours of SSA Headquarters in Woodlawn, MD. Selected candidate must be willing to work on-site at least 2 days a week.
- Strong knowledge of accessibility standards (508, WCAG, ADA), user research, requirements gathering, special projects, process improvement, JAWS, ANDI, ARIA, universal design, service design
- Advise on defining, standardizing, & implementing accessibility activities across the enterprise and within the Customer Experience (CX) Team and in a way that is compatible with the agency's approach to product management.
- Provide strategic advisory and mentoring/Coaching to internal staff in accessibility utilizing current industry best practices, case studies, lessons learned, and open-source tools to build our employee skills so they can become mature and do this work on their own.
- Understanding of UX and user research methodologies
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