Saint Peters Healthcare System

Fulfill patient registration requirements of Admission, Outpatient, and Emergency Department including accurate collection and recording or required information.. Assist the medical practitioner with the completion of laboratory callbacks by contacting patients and calling in the order of prescriptions to the patient's desired pharmacy.. Attend and participate in all mandatory staff meetings, in-service education programs, seminars and on-the-job training programs as required.. Participate in department performance improvement projects and hospital initiatives.. boarding skills and experience with computer-based systems, including MS Office.

representative

Emerg Dept Registration The Access Representative Per Diem will: <ul><li>Fulfill patient registration requirements of Admission, Outpatient, and Emergency Department including accurate collection and recording or required information. </li><li>Obtain the legal signatures for consent for medical treatment in accordance with established Department and Hospital policy. </li><li>Collect payment in full inclusive of co-payment and deposits. </li><li>Conduct a confidential, professional interview with the patient or legal next of kin inclusive of an introduction, assessment of the patient/family member's emotional state. </li><li>Provide concerned, informative, supportive dialogue. </li><li>Ensure the patient understands of Hospital policies delineated on their rights Information is disseminated depending on patient needs. </li><li>Arrange transportation for patients from the emergency department to the patient's home or facility from which they arrived. </li><li>Coordinate transfers from the emergency department to outside facilities, if needed. </li><li>Assist the medical practitioner with the completion of laboratory callbacks by contacting patients and calling in the order of prescriptions to the patient's desired pharmacy. </li><li>Collect positive results of discharged patients and accurately logs each attempted call made to contact the patient including up to the use of mailing certified letters. </li><li>File, fax, and archive completed callbacks for medical records. </li><li>Transcribe physician orders and accurately 15% enter appropriate order and/or test into the clinical information system and demonstrate proficiency with downtime procedures. </li><li>Answer telephones, direct calls appropriately following department guidelines. </li><li>Maintain accurate, legible departmental logs. Keep unit desk supplies stocked. </li><li>Complete paperwork from assigned shift and in unusual circumstances, as well as from previous shift. Inform next shift of incomplete assignments, pending communications and other pertinent/critical information. </li><li>Attend and participate in all mandatory staff meetings, in-service education programs, seminars and on-the-job training programs as required. </li><li>Participate in department performance improvement projects and hospital initiatives. </li></ul>Requirements: <ul><li>Ability to accurately type 25 words per minute. </li><li>Strong computer key</li><li>boarding skills and experience with computer-based systems, including MS Office. </li><li>Ability to quickly learn in-house patient record system. </li><li>Strong customer service and teamwork skills. </li><li>Flexible and willing to work independently. </li><li>Able to work weekends and holidays. </li><li>Bilingual (Spanish/English) preferred. </li></ul>Grade 112

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