Highgate Hotels Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry.
Handle guest requests Qualifications: high school diploma or equivalent and/or one year of progressive experience in a hotel or related field required.
Be familiar with all Highgate hotel sales policies and selling techniques with an emphasis on maximizing occupancy and Average Daily Rate (ADR).
Be able to complete and ensure that a proper bucket check, room rate verification report, and housekeeping report have been accurately done and filed.
Answer questions about the hotel the hotel-brand standards guest expectations the unique characteristics of the hotel local area attractions and things to do
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