Experience and Skills: If the answer to any of these questions is YES, then FCR may be the place for you.
Our goal at FCR is to support our customers and to make sure their customer service experience with us is fun and rewarding!
The position is primarily responsible for managing day-to-day Call Center Operations and is the primary point of contact for an FCR client.
FCR offers not just a job but a real career that can take you from the front-line to a supervisory role in management quickly.
The Onboarding Colleague Coordinator has a direct impact on the success of FCR by acting as a key point of contact for new hires.
FEATURED BLOG POSTS
The Roadmap to Get Into Consulting
Consulting is a dynamic and challenging career field that offers many opportunities for people who enjoy problem-solving, strategy, and innovation. Believe it or not, consulting isn't necessarily a senior-level position. You can pursue a career in consulting as a recent graduate or a mid-career professional looking to switch careers. While pursuing a consulting career can be rewarding and fulfilling, it is challenging to break into because it is so competitive.
Talent Mapping for the Rest of the Year
As you enter the next quarter of 2023, it's important to reflect on how well your talent strategy is aligning with your business goals. This is an opportune time to design or reassess your talent mapping approach, so your recruiting and hiring scheme going forward stays in line with this year's business goals.
How to Be More Articulate and Speak More Clearly
Have you ever had those moments when you're talking to someone and have no idea what they are saying? The best response you can muster up is a simple head nod or blind agreeance?
Virtual Reality Job Interviews
With the advent of desktop computers, the arduous task of scouring through weekly job classifieds became a thing of the past. The mid-1990s brought about a new era where job seekers could easily search and apply for jobs online. The introduction of AOL's Instant Messaging feature provided an even faster means for employers and candidates to communicate and schedule interviews. As smartphones became more pervasive in the early 2000s, hiring managers increasingly used phone calls for screening and interviewing candidates. Despite this trend, over 80% of interviews still took place in person.
A Potential TikTok Ban?!
As you may already know, there has been a lot of talk lately about the possibility of a TikTok ban. While this has not yet come to fruition, it's important to consider the implications this could have for businesses and recruiters who rely on TikTok as a platform to market their brand, recruit new talent, and connect with their audience.