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Workforce Management Specialist III
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- Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products, and now we are building America's First Smart Network.
- Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Infinite, Boost Mobile, DISH Wireless, OnTech and GenMobile.
- The sales department is critical to driving demand and creating strategic partnerships across the industry.
- As a Workforce Management Specialist , you will join a team of analysts and play a key role in helping the department achieve its service level and staffing goals.
- Provide ongoing Call Center operational analysis, advance planning, and scheduling while identifying and implementing changes as necessary to improve the level of quality and efficiency as measured by key business indicators (ASA, ABA, occupancy, etc.)
Expired 14 days agoInactive Job
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