Robert Half

The successful candidate will have a strong background in IT services, operations, and cybersecurity, with proficiency in various technologies including Office 365, Windows, Active Directory, Azure, AWS, Intune, and Jira.. Demonstrate expertise in Office 365, Windows, Active Directory, Azure, AWS, Intune, and Jira.. Proficiency in Office 365, Windows, Active Directory, Azure, AWS, Intune, and Jira.. Industry certifications (e.g., CompTIA Security+, Microsoft Certified: Azure Administrator Associate) are a plus.. Requirements Microsoft Office 365, Microsoft Windows, Microsoft Azure, Amazon Web Services (AWS) Technology Doesn't Change the World, People Do.®

technical support manager

<p>Description As a Technical Support Manager, you will play a crucial role in ensuring the smooth operation of our IT services, systems, and cybersecurity measures. You will be responsible for providing technical expertise to end-users and maintaining a secure and efficient IT environment. The successful candidate will have a strong background in IT services, operations, and cybersecurity, with proficiency in various technologies including Office 365, Windows, Active Directory, Azure, AWS, Intune, and Jira.</p>
<h3>Key Responsibilities</h3>
<h3>Technical Support</h3>
<p>Offer expert-level technical support for end-users, addressing hardware and software issues promptly and efficiently.</p>
<p>Troubleshoot and resolve IT-related problems, ensuring minimal downtime.</p>
<p>Implement and maintain IT best practices for optimal system performance.</p>
<h3>System and Solution Management</h3>
<p>Oversee the implementation, maintenance, and optimization of IT systems and solutions.</p>
<p>Collaborate with other IT teams to ensure seamless integration of new technologies.</p>
<h3>Cybersecurity</h3>
<p>Develop and implement cybersecurity measures to safeguard company data and systems.</p>
<p>Stay current with cybersecurity trends and proactively address potential vulnerabilities.</p>
<h3>Technology Proficiency</h3>
<p>Demonstrate expertise in Office 365, Windows, Active Directory, Azure, AWS, Intune, and Jira.</p>
<p>Evaluate and recommend new technologies to enhance IT operations.</p>
<h3>Qualifications</h3>
<p>Bachelor's degree in Information Technology, Computer Science, or a related field.</p>
<p>Proven experience in a technical support management role.</p>
<p>Strong knowledge of IT services, operations, and cybersecurity.</p>
<p>Proficiency in Office 365, Windows, Active Directory, Azure, AWS, Intune, and Jira.</p>
<p>Excellent problem-solving and communication skills.</p>
<p>Team-oriented with leadership abilities.</p>
<p>Industry certifications (e.g., CompTIA Security+, Microsoft Certified: Azure Administrator Associate) are a plus. Requirements Microsoft Office 365, Microsoft Windows, Microsoft Azure, Amazon Web Services (AWS) Technology Doesn't Change the World, People Do.® </p>
<p>Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p>
<p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app)  and get 1-tap apply, notifications of AI-matched jobs, and much more.</p>
<p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.</p>
<p>© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https:///www.roberthalf.com/us/en/terms) .  </p>
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