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Sea Logistics Operational Care Specialist
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- Here at Kuehne+Nagel, our Detroit, MI branch is looking for a new Operational Care Specialist to join our Sea Logistics team.
- Reporting to the National Sea Logistics Operational Care Manager you will be responsible for ensuring that our internal customers' experience is a positive one each and every time they engage with the Operational Care Center.
- You will be part of a team within Operational Care Center (OCC), who are responsible for direct interaction with CCL's - Customer Care Locations, proactive customer service, problem solving, follow up, interaction with our customer service colleagues.
- Collaborate with Kuehne+Nagel employees in our more than 1,300 offices globally.
- Process all files within given Service level agreements while following all Kuehne+Nagel policy and procedures.
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