The Walt Disney Company

Are you passionate about driving consumer-facing strategies with direct impact to the Walt Disney World Parks and Resorts business?. The Disney Cruise Line Revenue Management Analyst will work closely with the Revenue Management team for each ship to manage pricing and promotions as well as implement inventory build throughout the year.. Through partnerships with Guest Services, Travel Account Operations, and Guest Communications, and Business Systems Management, we also build annual cruises and all the associated rules that support said cruises and launch them in coordination with the digital team.. Manage business rules for pricing and promotions within the Disney Cruise Line's reservation system. Build inventory for future cruise sales in the Seaware reservation system and associated business rules

revenue management analyst

About the Role & Team
Are you passionate about driving consumer-facing strategies with direct impact to the Walt Disney World Parks and Resorts business? Are you a partner-focused teammate with a natural curiosity to understand the "why" behind business performance?
The Disney Cruise Line Revenue Management Analyst will work closely with the Revenue Management team for each ship to manage pricing and promotions as well as implement inventory build throughout the year. We manage business rules, create exception reports, and address reservations with pricing or promotion issues. Through partnerships with Guest Services, Travel Account Operations, and Guest Communications, and Business Systems Management, we also build annual cruises and all the associated rules that support said cruises and launch them in coordination with the digital team.
What You Will Do
Every single day as a Revenue Management Analyst is different! On any one day you might:
<ul>
<li>
Manage business rules for pricing and promotions within the Disney Cruise Line's reservation system
</li>
<li>
Create/Audit exception reports to ensure prices, promotions, and taxes are being properly implemented on reservations.
</li>
<li>
Address reservations with pricing and promotion issues as requested by BSM and SGS.
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<li>
Partner with Contracted Group Sales department to provide system pricing for group reservations.
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<li>
Complete ad hoc projects and data analysis to assist in achieving short & long term revenue goals
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<li>
Evaluate and suggest improvements to department processes and reports
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<li>
Manage and build business rules in the Seaware reservation system
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<li>
Basic database/SQL reporting for validating data and troubleshooting reservation issues
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<li>
Field calls from guest services to troubleshoot reservation issues related to business rules
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<li>
Work with the digital team to ensure continuity between the Seaware reservation system and disneycruise.com
</li>
<li>
Build inventory for future cruise sales in the Seaware reservation system and associated business rules
</li>
<li>
Use Microsoft excel for report validations and analysis of promotions and pricing
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<li>
Work with other departments to support test environments for the reservation system
</li>
</ul>
Required Qualifications & Skills
<ul>
<li>
1+ years of relevant work experience
</li>
<li>
Proven strong analytical and communication skills
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<li>
Proven success collaborating with a range of partners
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<li>
Strong sense of responsibility, ownership, and pride in delivering quality results
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<li>
Ability to quickly learn new systems and processes
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<li>
Proficient in Excel
</li>
<li>
Proven experience with database reporting tools
</li>
</ul>
Preferred Qualifications
<ul>
<li>Cruise Industry experience</li>
</ul>
Education
<ul>
<li>Bachelor's degree in Business, Finance, Industrial Engineering, or related field</li>
</ul>
Job ID: 10077217
Location: Celebration,Florida
Job Posting Company: Disney Experiences
The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability. 
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