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Representative, Customer Service
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Full-time
- Answer inbound phone calls to aid current and prospective customers to purchase
- Initiate outbound calls to current and prospective accounts to inform them of new products, promotions and purchasing opportunities.
- Open customer accounts by recording accurate information and obtaining needed documents for verification to finalize account set up.
- Receive and process orders from current and prospective customers via phone or EDI.
- Accurately and effectively manage all aspects of order entry, invoicing and acknowledgements to customers.
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