City of Norfolk, VA

The City of Norfolk's Department of Information Technology is seeking a highly motivated GIS Programmer Analyst IV to join our GIS Team. We are looking for a motivated team player to support all levels of the City’s Enterprise Geographic Information Systems (GIS) and applications.. Develop custom applications (desktop\web\mobile) and processes using Esri’s ArcGIS Enterprise.. Software used - Microsoft Visual Studio, Code Version Management Systems (Microsoft Team Foundation Server, Azure DevOps, GitHub), Ticket Management Systems.. Software used - Microsoft Project, Code Version Management Systems (Microsoft Team Foundation Server, Azure DevOps, GitHub), Ticket Management Systems.. 4 years of demonstrated experience with ESRI ArcGIS software and GIS data management.

programmer analyst iv

Description



The Department of Information Technology (IT) plays a key role in driving customer-focused innovation initiatives. It’s composed of three technical bureaus which are Application Services, Customer Success and Productivity, and Technology Infrastructure and Security. Collectively, the 95 staff members work together to provide essential services and technical support to all City staff and business functions.

The City of Norfolk's Department of Information Technology is seeking a highly motivated GIS Programmer Analyst IV to join our GIS Team. We are looking for a motivated team player to support all levels of the City’s Enterprise Geographic Information Systems (GIS) and applications.

The successful candidate will have broad knowledge of GIS and code development. They will possess excellent organizational skills and outstanding relationship-building abilities. They can work independently and as part of a team. They will be able to communicate successfully, verbally and in writing, with staff from all levels of the organization as well as with external customers. Finally, they must be flexible and agile, willing to learn new things and continuously expand their knowledge and build their skillset.

Department Hiring Salary Range: $62,122 - $71,440
Essential Functions
Essential functions include but are not limited to:


Identify and provide enterprise-wide GIS business solutions through code development and custom applications.
Design and develop systems by configuring hardware and software in an ESRI ArcGIS Enterprise environment.
Create documentation for GIS system architecture, custom scripts, and applications.
Provide technical GIS support for internal organization as well as external customers.
Creates scripts to automated processes that enhances workflows, provide ETL support, and that maintain data integrity.

Analysis and Maintenance:
Analyze, design, and maintain geographic information systems (GIS).
Recommend, install, and supports application software and hardware.
Performs problem analysis and resolution, designing, implementing, testing, debugging, and maintaining client/server databases and/or web-based applications.
Evaluate new technology applications and propose new solutions.
Requirements Gathering, Design:
Determine client's requirements by learning the client's current processes, documenting the requirements, writing system and program specifications, and obtaining approvals.
Develop specifications, diagrams, and flowcharts, and system documentation.
Design applications to meet requirements and goals.
Use structured analysis to ensure the solution is efficient, cost-effective, and financially feasible.
Creates application logos, icons, user interface, and supporting graphics.
Development, Programming, Implementation:
Develop custom applications (desktop\web\mobile) and processes using Esri’s ArcGIS Enterprise.
Utilize Software Development Life Cycle (SDLC) methodologies.
Oversee application and scripting implementation, testing and performance.
Adhere to departmental data standards in program development and system design to maintain a structured environment.
Software used - Microsoft Visual Studio, Code Version Management Systems (Microsoft Team Foundation Server, Azure DevOps, GitHub), Ticket Management Systems.
Support:
Provides support to customers by conducting analysis of business processes, customer's relations, training, and preparing reports and presentations.
Maintain, monitor, and resolve issues related to hardware and applications.
Provide both formal and informal staff training to enhance the available technical in-house expertise.
Project Management:
Collaborate with manager and team supervisor to develop a project plan that details work breakdown structures, critical paths, and milestones.
Ensure department project methodology is adhering to and is synchronized with business requirements.
Software used - Microsoft Project, Code Version Management Systems (Microsoft Team Foundation Server, Azure DevOps, GitHub), Ticket Management Systems.
Administrative:
Ability to prepare and write system specifications and requirements, system, operational, and customer documentation, business correspondence by mail and e-mail, training manuals, and document program code in clear and concise English is required.
Ensure department project methodology is adhering to and is synchronized with business requirements.
Ability to prepare, to present, and to listen to presentations is required.


Education/Experience
Work requires broad knowledge in a general professional or technical field. Knowledge is normally acquired through four years of college resulting in a Bachelor's degree or equivalent in Computer Science, Information Technology, or related field.

Three years experience as a programmer analyst.

Preferred applicant will possess:


4 years of demonstrated experience with ESRI ArcGIS software and GIS data management.
GIS Professional Certification (GISP).
Experience managing projects, including coordinating activities of multiple clients, vendors, and others within
Information Technology; managing risks, tasks and issues.
Solid knowledge of Microsoft Office applications (Word, Excel, Access, PowerPoint).
Experience with geodatabase design and managing a multi-year editing environment.
Experience with ArcGIS REST API and/or JavaScript API.
Experience with ArcGIS Online and/or Portal.


Additional Information & Requirements
Work Location: 800 E. City Hall Ave., Norfolk, VA 23510

Work Hours: Monday through Friday, 8:00 a.m. to 5:00 p.m

Signing Bonus: This position is eligible for a one-time $5,000 signing bonus for applications received on or after February 22, 2022. The signing bonus will be paid in two (2) increments: $2,500 upon completion of 60 days of employment, and $2,500 upon completion of your probationary period. To receive the signing bonus, you must be an active employee in good standing.

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