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Program Support Director
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- Summary: The Program Support Director (PSD) provides oversight for assigned Residential Coordinators, and oversees the development, management and administration of person-centered supports provided to participants in their cluster homes.
- One of the primary roles for the PSD is to convene and facilitate the interdisciplinary teams that work together to maximize the opportunities for participants’ personal growth and community participation.
- Provide support to assigned Coordinator with planning, delegating, and directing work responsibilities and response to urgent/emergent issues Conduct performance appraisals, address complaints, resolve issues, and plan for on-going professional development for direct reports Participate in supervision with Assistant/Director of Residential Services.
- In collaboration with the Director and Assistant Director of Residential Supports, conducts Quarterly Performance reviews of assigned Residential Coordinators.
- Quality Assurance The PSD provides oversight, training, and quality assurance monitoring to ensure program compliance with MAB and State Agency Policies and Procedures.
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