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Patient Service Representative
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Full-time
- The Patient Services Representative works closely with patients and clinical professionals while utilizing excellent customer service skills; multi-tasking while professionally managing all front desk patient care/clerical related functions.
- The Patient Services Representative demonstrates proficient data entry skills, supports the billing and collection process by utilizing knowledge of insurance verification, self-pay collections, collecting co-pays, at point of service.
- Registering patient to meet regulatory and business requirements; enrolling patients with My Chart Portal; updating patient information; printing profiles, scheduling and managing recall lists and scanning documents into the patient’s Electronic Health Record (EHR)
- Opening, balancing, and closing daily cash drawer and posting payments; processing payments with a credit card machine, including end of day reporting; collecting co-pays, deductibles and/or co-insurance at point of service; facilitating payment arrangements
- Ensuring all insurance, demographic, and eligibility information is obtained, entered, and maintained in the system in an accurate manner; performing the insurance verification process and the process for all third-party payers; discussing with patients financial terms and payment/payment arrangement options; calculating and entering sliding fee eligibility based on a client income
Expired 5 days agoInactive Job
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