Acture Solutions

The MSP Onsite Manager will report directly to the Director of Managed Services of Acture Solutions and will be responsible for managing a team of education technology specialists and working with the school districts' technology leaders.. 5 years of experience leading an IT team, preferably in a Managed Service Provider. Experience with ticketing systems such as Service Now, ConnectWise a plus.. Acture Solutions has been a leader in the technology solutions space for over 4 decades in Upstate NY. We offer the most current 360 IT solutions and are DEFINITELY NOT YOUR FATHERS MSP.. We are now at a turning point in our company and are shaping an even better brand for our exciting future.

school district

MSP School District Site Manager Acture Solutions of White Plains, NY is looking to hire a full-time MSP Onsite Manager to join our remarkably smart team. With a renewed vision from our CEO, Acture Solutions is preparing for expansion through innovation, creativity, and forward-thinking. Position Overview: Acute Solutions is growing fast. We are seeking a leader to start a new site and build the team. The MSP Onsite Manager will report directly to the Director of Managed Services of Acture Solutions and will be responsible for managing a team of education technology specialists and working with the school districts' technology leaders. Responsibilities: <ul> <li>Build relationships with school district administrators, educators, and your team. </li> <li>Prioritization of IT initiatives and problem solving </li> <li>Timely and professional resolution of IT requests </li> <li>Oversee change management within the organization. </li> <li>Ensure processes and procedures are documented and updated. </li> <li>Lead, mentor, and hold staff accountable. </li> <li>Serve as a trusted advisor to the district on matters of cybersecurity, IT operations, and best practices implementation. </li> </ul>Who you are: <ul> <li>10 years of IT Operations experience with familiarity in networking, servers, cloud, and cybersecurity </li> <li>5 years of experience leading an IT team, preferably in a Managed Service Provider </li> <li>K-12 Public Education sector experience preferred. </li> <li>Experience with MS Active Directory, Tenant, Google Tenant, and End Point Management </li> <li>Experience with ticketing systems such as Service Now, ConnectWise a plus. </li> <li>You enjoy the value of well documented processes. </li> <li>Passionate about customer service and solving user technology problems. </li> <li>Team player that enjoys sharing knowledge and collaborating. </li> </ul>Who We Are: Acture Solutions has been a leader in the technology solutions space for over 4 decades in Upstate NY. We offer the most current 360 IT solutions and are DEFINITELY NOT YOUR FATHERS MSP. Over the past 5 years under new leadership, we have tripled in size and have made Inc. Magazine's Fastest Growing Companies List for two consecutive years. We are a scrappy, highly skilled, and highly motivated team of problem solvers that is focused on delivering excellence to the clients we serve. We project to double in size over the next 3 years and are looking for "lifers" who want to stay with us, grow with us, and contribute to the team's success. Compensation: Acture Solutions is proud to offer an extremely generous and "Employee Forward" compensation program: <ul> <li>$95-110k </li> <li>Health insurance plan with zero deductible </li> <li>Vision and Dental options </li> <li>An employer matching 401(k) plan </li> <li>Generous PTO policy that allows your work life and personal life to play nicely together </li></ul> Acture Solutions is an Equal Opportunity Employer that values a diverse team that puts out quality work and brings a healthy attitude every day. Acture has had the reputation of being the very best in our industry. We are now at a turning point in our company and are shaping an even better brand for our exciting future. We believe in a "people first" culture where respect and quality are never sacrificed for profit. We are building our company's future with high standards for quality and performance, combined with a fun, respectful, and inclusive environment. Want to join us on the ride? Work Schedule: This is a full-time onsite MSP Site Manager in White Plains, NY, Mon-Fri, 7:30a-4p. A criminal background check and having a valid drivers license are requirements for this position.

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