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Medical Assistant - Triage / Front Office
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- The Triage Medical Assistant efficiently and effectively handles inbound and outbound communications for the Primary Care Medical Practitioners at Village Health Partners.
- These calls involve a wide-range of clinical and administrative requests from patients and other stakeholders, including but not limited to appointment scheduling and visit preparation, medication refills and reconciliation, follow-up care coordination, and benefits/authorization verification.
- The Triage Medical Assistant may also be assigned the additional duties of the Back Office Medical Assistant as needed to provide support to the physician, clinical, and care coordination staff in the areas of patient care and office organization by performing a wide variety of clinical and administrative duties.
- Medical Assistants may take blood samples; perform diagnostic testing, measure vital signs, and other clinical duties within the scope of their certification.
- Conducts complete medication reconciliation.
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