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IT Field Engineer 2
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- The Field Engineer 2 works as a member of the Reactive Service Delivery Team to provide support services to clients.
- Field Engineer 2 resolves workstation, server and network problem tickets, performs assigned project duties, assists Remote Engineer team members and escalates to Escalation Team as needed.
- Report client concerns or complaints to Service Manager, VP Operations, and CXO
- Answer internal and external communications timely and professionally
- If you do not have a passport, you may also provide an unexpired Driver's License and your social security card or birth certificate.
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