GoHealth Urgent Care

The IAM Engineer will play apivotal role in ensuring the security of our digital assets and resources by implementing and maintaining robust Identity and Access Management (IAM) controls.. Experience with configuring user access certification campaigns and IAM processes such as Identity Lifecycle (Joiner/ Mover/ Leaver) and access requests.. Familiarity with log analysis using tools such as Splunk and ticketing tools like Zendesk, service now.. Security certifications (e.g., CISSP, CISM, CompTIA Security+). Provide end-user support and training on access management and security best practices.

identity and access management

<p>JOB SUMMARY</p> At GoHealth Urgent Care, we prioritize the needs of our patients above all else. We strive to deliver an effortless and exceptional patient experience, foster a culture of care, and seamlessly integrate with leading health systems and our communities. The IAM Engineer will play apivotal role in ensuring the security of our digital assets and resources by implementing and maintaining robust Identity and Access Management (IAM) controls. This role will be instrumental in safeguarding our systems and data through the implementation of effective IAM practices. Collaborating closely with various teams, the IAM Engineer will establish and manage user access while ensuring compliance with cybersecurity and regulatory requirements. This aligns with our company's core values of collaboration, innovation, diversity and inclusion, accountability, and courage and integrity. JOB REQUIREMENTS Education <ul> <li>Bachelors degree in computer science, Information Technology, or a related field (or equivalent work experience). </li></ul> Work Experience <ul> <li> 8+ years IAM Engineer experience </li></ul> Required Licenses/Certifications N/A Preferred Licenses/Certifications <ul> <li> Okta Certification Preferred </li></ul> Additional Knowledge, Skills and Abilities Required <ul> <li> Knowledge of IAM solutions and systems for User Life-Cycle Management, Identity and Access Governance, Automated Provisioning, Single Sign-On, Federation, and Privileged Account Management. </li><li>Experience with configuring user access certification campaigns and IAM processes such as Identity Lifecycle (Joiner/ Mover/ Leaver) and access requests. </li><li>Experience with Multi-Factor Authentication (MFA) and knowledge of OAuth, OpenID Connect, and SAML. </li><li>Familiarity with log analysis using tools such as Splunk and ticketing tools like Zendesk, service now. </li><li>Understanding of SLAs and the importance of meeting them. </li><li>Experience with auditing, reporting, and user activity monitoring. </li><li>Familiarity with InfoSec concepts, issues, and practices. </li><li>Promotion of automation to streamline administrative tasks, improve efficiency, and reduce errors. </li><li>Demonstrated understanding of business priorities. </li><li>Experience with automation using PowerShell</li></ul> Additional Knowledge, Skills, and Abilities Preferred <ul> <li>Familiarity with healthcare IT systems, compliance requirements (e.g., HIPAA), and the unique security challenges in the healthcare industry. </li><li>Experience with Microsoft 365 and SharePoint. </li><li>Security certifications (e.g., CISSP, CISM, CompTIA Security+) </li><li>Commitment to upholding the company's core values, including collaboration, innovation, diversity and inclusion, accountability, courage, and integrity. </li></ul> ESSENTIAL FUNCTIONS <ul> <li>Collaborate with cross-functional teams to understand business requirements and create IAM policies, procedures, and access controls. </li><li>Continually review and analyze user provisioning workflows to identify and recommend process improvements. </li><li>Identify and analyze trends in user reporting access issues to identify and remediate root cause problems. </li><li>Perform escalated customer service support, troubleshooting, and resolution of user provisioning issues not resolved by initial support handling teams. </li><li>Administer and manage user identities, access privileges, and permissions across various systems, applications, and platforms. </li><li>Monitor and manage identity lifecycle processes, including onboarding, offboarding, and role changes. </li><li>Implement and maintain Single Sign-On (SSO), Multi-Factor Authentication (MFA), and other authentication mechanisms to enhance security. </li><li>Conduct periodic access reviews and audits to ensure compliance with security policies and regulations. </li><li>Assist in the investigation and response to security incidents related to unauthorized access, data breaches, and identity theft. </li><li>Assist in the development and maintenance of IAM documentation, including policies, standards, and procedures. </li><li>Keep up to date with industry best practices, emerging threats, and evolving IAM technologies. </li><li>Collaborate with IT and cybersecurity teams to integrate IAM solutions into the overall security infrastructure. </li><li>Provide end-user support and training on access management and security best practices. </li><li>Build and maintain relationships with third-party vendors and organizations to facilitate necessary access for Go Health users. </li> </ul><br/> Associated topics: attack, cybersecurity, identity access management, information assurance, information security, leak, malicious, protect, security officer, threat

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