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Front Desk Supervisor - 2nd Shift
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- And we look for people who exhibit the courage, caring and creativity to help us become the most loved brand in family travel.
- The Front Desk Supervisor will serve as a liaison to facilitate an exceptional guest experience.
- Decisions are made with significant latitude requiring high degrees of creativity, initiative, analysis, and judgement.
- Facilitates the overall guest experience as a Front Desk Specialist from check-in through check- out; handles complex technical tasks including room changes, inventory moves and folio adjustments as necessary; creates and issues keys while ensuring the safety and security of all owners and guests.
- Manages escalated guests by following policies and procedures in place and using various applications to execute A to Z.
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