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Director, Customer Experience Engineering
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- Snowflakes founders started from scratch and designed a data platform built for the cloud that is effective, affordable, and accessible to all data users.
- This role will enable customers to achieve greater success through capabilities that quickly remove problems or roadblocks to customer success.
- Snowflake has a vast amount of diagnostic and machine data that the team will use to create large scale batch and streaming data pipelines, visualizations, and applications to extract insights and intelligence from to get customers past roadblocks and back to consuming the Snowflake platform.
- Drive the team to leverage the latest techniques in data engineering, machine learning, and data visualization to build a suite of both user-facing and internal-facing capabilities that enable fast resolution of customer issues to keep the customers focused on getting the most value out of the Snowflake platform.
- Own systems that include diagnostics visualization, intelligent search, predictive issue detection, and workforce management systems.
Expired 20 days agoInactive Job
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