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Cyber Technical Support Specialist
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- Knowledge of electronic devices (e.g., computer systems/components, access control devices, digital cameras, electronic organizers, hard drives, memory cards, modems, network components, printers, removable storage devices, scanners, telephones, copiers, credit card skimmers, facsimile machines, global positioning systems [GPSs]).
- Knowledge of the operations and processes for incident, problem, and event management.
- Knowledge of artificial intelligence, machine learning, and data science concepts, methodology, techniques, and technologies and the infrastructure that supports them.
- Certifications: AWS, ITIL, Lean, Scrum, SAFe, and/or Agile
- Security Clearance: Top Secret/SCI with potential for higher read-ins.
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