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Customer Service Representative - Direct Hire
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$22 - $24 an hour
Full-time
- Deliver timely, friendly, and informed customer communications through phone, live chat, and email channels.
- Investigate and resolve order issues, maintaining clear and effective communication.
- Provide backup support to the order entry team and actively support all sales activities.
- Collaborate closely with inside and outside sales representatives to finalize orders and deliver exceptional service.
- Manage, input, and expand customer and account data in CRM and ERP systems.
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