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Customer Relations Manager for Certification Activities
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- Company DescriptionUTAC, a leading group in the fields of digital and sustainable mobility, customised test solutions and systems, type approval, certification, regulatory consultancy and expertise, vehicle engineering, training, roadworthiness testing, standardisation, corporate events and festivals for classic and sports cars, offers solutions, systems and services to players in the mobility, transport, tyre, agriculture, petrochemical and defence sectors.
- As a group, we share a strong and clear vision of providing our customers with safe and efficient systems and solutions.
- We are proud and confident in our heritage, capabilities and people, and believe that by creating a culture where people feel they can make a difference and enjoy coming to work, we can provide the best possible service to our customers.
- Job DescriptionRelationships / behaviour Manage and build strong professional relationships directly with customers and internal stakeholdersDevelop and maintain high level relationships through regular face to face meetingsPromote and maintain high level of customer satisfaction.
- Ensure the competitiveness and full-compliance of UTAC offers with the expectations and requirements of the Customer:Initiate and conduct all possible actions in order to be able to submit, within the time limits, a competitive quotation economically and technically (with the support of the operation team)Participate in Project Teams in order to explain and defend the Customer’s view in terms of quality, costs, delivery times and in order to satisfy their requirements.
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