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Client Relations Manager - Remote
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- The Manager, Client Relations is responsible in ensuring consistent delivery of a best-in-class client experience through daily energetic and creative engagement with fulfillment functions and Lenders to meet all SLAs. Serves as the central point of contact for clients and will take point in providing Client support regarding products, programs, and services as well as all, status questions, and loan level problem solving.
- Client Relations Manager will work to educate correspondent lenders on Radian Mortgage Capital's (RMC's) programs, policies and procedures ensuring lenders are operating in compliance with RMC guidelines.
- CRM will ensure that clients are trained to utilize the company's loan review platform in the most effective manner and be the subject matter expert for lenders to ensure that the company's tools and resources are used to improve overall performance.
- Correspondent Mortgage Operations knowledge.
- Knowledgeable in full review cycle process for correspondent loan reviews.
Expired 7 days agoInactive Job
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