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Audio / Visual And Event Management Support Technician
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- Title: Audio/Visual and Event Management Support Technician
- The Event Management (EM) and Audio/Visual (AV) Support Technician is the first line of escalation for any issues or questions regarding audio-visual operational support and events/meeting support.
- The role provides technical assistance to internal and external clients of AV, IT, Networking, Unified Communications, and Telepresence equipment and systems located within the corporate environment and event locations.
- Provide day-to-day support and supervision to Tier I support personnel to address questions regarding ticket escalations, policy, procedures, etc.
- Assist local IT service desk with user issues as needed for meeting and event support
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