Serv IT Inc

Our engineers have hands-on responsibilities and provide top tier support and knowledge sharing for all aspects of the technology located at customer sites and also assists with server support and client support roster schedule.. IBM iSeries hardware administration. Installing Power Servers, IBM OS updates and PTFs. This includes legacy AS/400.. Knowledge of fiber switch zoning and configuration.. Some short travel assignments to company customer’s locations (1-3 days) should be expected, including occasional after hours’ and weekend support.

systems administrator

Job Description Job Description This position works in a team that has direct responsibility for the engineering, up-time and integrity of customer’s technology specializing in AS/400/iSeries/Power and High Availability Software.
Our engineers have hands-on responsibilities and provide top tier support and knowledge sharing for all aspects of the technology located at customer sites and also assists with server support and client support roster schedule.
Must communicate proactively with clients to ensure issues are clarified, effectively addressed, and resolved with appropriate urgency. Ensures client satisfaction; maintains accountability throughout resolution, including when issue is delegated or handed off. Follows company’s change management policies and procedures when introducing changes to any environment.
Key Skills Required: Minimum of 5 years
IBM iSeries hardware administration
Installing Power Servers, IBM OS updates and PTFs. This includes legacy AS/400.
Working with HMC & LPAR’s including VIOS.
Knowledge of Precisely iTera/Mimix High Availability Software a plus.
Knowledge of Virtual Storage, VTLs, IBM V7000 and Flash storage using SVC.
Knowledge of fiber switch zoning and configuration.
Support for the IBM iOS.
Some short travel assignments to company customer’s locations (1-3 days) should be expected, including occasional after hours’ and weekend support.
Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills. Exceptional customer service orientation.
Job Types: Full-time, Permanent
Company Description We bring a human connection to IT services and pride ourselves on the fact that our customers and employees will get to know our team. As a Managed IT Service Provider our customers will always have a project manager that learns their business and acts as a personal advocate to continually improve their business IT. We have over 20 years of industry experience, are based out of Kennesaw, GA and have an employee presence in 14 states. We currently have 1400+ business to business accounts under our management, in addition to our sales and maintenance presence across the country. Company Description We bring a human connection to IT services and pride ourselves on the fact that our customers and employees will get to know our team. As a Managed IT Service Provider our customers will always have a project manager that learns their business and acts as a personal advocate to continually improve their business IT. We have over 20 years of industry experience, are based out of Kennesaw, GA and have an employee presence in 14 states. We currently have 1400+ business to business accounts under our management, in addition to our sales and maintenance presence across the country.
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