Get It Recruit - Hospitality

Do you thrive in a customer-centric environment where your expertise and friendly demeanor can make a real difference in people's vacation experiences?. As a Remote All-Inclusive Resort Advisor, you'll be the face of our brand, providing exceptional service to our clients who are looking to book unforgettable vacations at our all-inclusive resorts.. Managing Reservations: Handle reservation requests with precision, from initial inquiries to final confirmations.. Documentation and Record-Keeping: Maintain detailed records of client interactions and reservations using our CRM systems and other digital tools.. If you're ready to take your customer service and hospitality skills to the next level in a dynamic and rewarding remote role, we invite you to apply.

coordinator

Title: Remote All-Inclusive Resort Advisor Are you passionate about travel and hospitality? Do you thrive in a customer-centric environment where your expertise and friendly demeanor can make a real difference in people's vacation experiences? We're looking for talented individuals to join our team as Remote All-Inclusive Resort Advisors. This role is perfect for those who enjoy the flexibility and autonomy of working remotely, while also being part of a dynamic and supportive team. As a Remote All-Inclusive Resort Advisor, you'll be the face of our brand, providing exceptional service to our clients who are looking to book unforgettable vacations at our all-inclusive resorts. Your role will be instrumental in ensuring that every client feels valued, informed, and excited about their travel plans. Key Responsibilities: 1. Delivering Exceptional Customer Service: You'll be the first point of contact for our clients, offering them personalized assistance via phone, email, and chat. Your goal will be to provide an outstanding customer experience, answering questions, addressing concerns, and making recommendations that exceed client expectations. 2. Managing Reservations: Handle reservation requests with precision, from initial inquiries to final confirmations. You'll ensure that every reservation is processed accurately and in a timely manner, adhering to our company's policies and guidelines. 3. Enhancing Client Experiences: Use your product knowledge to suggest additional services, upgrades, and amenities that will enhance our clients' travel experiences, contributing to increased revenue and guest satisfaction. 4. Communication and Coordination: Effectively communicate with clients, resort staff, and internal teams to coordinate travel arrangements and resolve any issues that may arise. Your ability to build rapport and communicate clearly will be key to maintaining strong relationships. 5. Documentation and Record-Keeping: Maintain detailed records of client interactions and reservations using our CRM systems and other digital tools. Accuracy and attention to detail are crucial in this role. 6. Problem-Solving: Proactively identify potential issues and work with your team to find solutions that ensure a positive guest experience. Your resourcefulness and positive attitude will be valued assets. 7. Remote Collaboration: Engage with your remote team members and supervisors, participating in meetings, training sessions, and performance reviews. Your ability to work independently and as part of a team is essential. Qualifications: 1. Customer Service Excellence: You have a proven track record of delivering exceptional customer service, ideally in the travel or hospitality industry. Your ability to build rapport and provide personalized service is second nature. 2. Communication Skills: You have excellent verbal and written communication skills, with the ability to convey information clearly and empathetically across various channels. 3. Organizational Skills: You are highly organized, with the ability to manage multiple tasks and priorities simultaneously. Your attention to detail ensures that every reservation and client interaction is handled with precision. 4. Technical Proficiency: You are comfortable using computers, digital communication tools, and reservation systems. You're also open to learning new software and technologies that can enhance your work performance. 5. Problem-Solving Skills: You are proactive in identifying and resolving issues, with a positive attitude and a commitment to finding solutions that exceed customer expectations. 6. Teamwork and Collaboration: You can work independently and as part of a team, contributing to a collaborative and supportive work environment. 7. Flexibility: You are willing to work various shifts, including evenings, weekends, and holidays, to support our clients' needs and business operations. Education and Experience: - A high school diploma or equivalent is required; a bachelor's degree is preferred. - Previous experience in customer service, sales, or hospitality, particularly in a remote or virtual environment, is advantageous. - Proficiency in multiple languages is a plus, depending on the target market and client base. - Must be eligible to work in the U.S.A. Working Conditions: - This is a remote position that requires a reliable internet connection and a dedicated workspace. - Flexible scheduling is required to accommodate client needs and business demands, including occasional evening, weekend, and holiday shifts. Salary: - Compensation is based on commission and performance, with the potential to earn between $30,000 and $65,000 annually. If you're ready to take your customer service and hospitality skills to the next level in a dynamic and rewarding remote role, we invite you to apply. Together, we'll create unforgettable travel experiences for our clients and help grow our business. Employment Type: Full-Time Salary: $ 30,000.00 65,000.00 Per Year Associated topics: home based employee, stay at home online, stay at home opportunity, telecommute contracting, telecommuting employee, telecommuting opportunity, virtual work at home, work at home contracting, work at home online, work from home contractor

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