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Access Network Production Services Specialist
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- Key responsibilities include ensuring compliance with incident management and problem management policies and procedures, serving as a focal point for the customer, client, and associate experience, restoring complex production incidents under tight Service Level Agreements, and pursuing root cause and problem resolution follow ups.
- Cisco Wired/Wireless LAN, Palo Alto CloudGenix (SD-WAN)
- WiFi Technologies Controllers, Access Points, Management Platforms, Configuration Orchestrator, Tunneling protocols SSL/TLS, IPSEC, GRE, Network Resiliency HA, local and regional failover, backups, WAN/MAN, Routing, Switching, Firewalls, LAN, TCP/IP, DNS, UDP, NAC, QoS, EIGRP, BGP, OSPF, Multicast, NHRP, ATM, PPP, IPv4, IPv6, MPLS, ACL, VPN, Building Wireless/Wi-Fi solutions (802.
- xx) and carrier in-building wireless services (DAS), Radio Frequency
- Experience with troubleshooting complex networking problemsExperience with JIRA, Confluence, Agile framework & SCRUM ceremoniesUnderstand configuration management with tools such as Forward Networks and HPNAExperience using (both proactive and reactive) advanced tooling; Inclusive of but not limited to Netscout, Wireshark, Splunk, SevOne, HPNA, NNMI, OBM, IBM Watson, NSO, etc.
Expired 10 days agoInactive Job
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