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Wolters Kluwer Tax & Accounting North America is looking for a Sr. Field Sales Manager to join our Research & Learning team in a remote home office in the Northeast! As a Sr. Field Sales Manager for Wolters Kluwer Research & Learning, you will have primary responsibility for driving profitable sales growth in assigned accounting firms within a geographic territory that meets or exceeds sales goals.
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This engineer will support electric actuation activities for all digital products which interact with third party host control systems. The Field Service Engineer is a critical role for ensuring customer satisfaction and keeping them at ease in times of trouble shooting and problem resolution and most of this role includes direct communication with the customer face to face, phone calls, Webex meetings, etc.
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Services activities provided will consist of; utilization of FLS diagnostics capability in trouble shooting, analysis, inspection, compatibility issues between FLS digital products and customers control systems (DCS, SIS, PLC.
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HART, Foundation Field bus, Profibus, etc. The Field Service Engineering Specialist (for Electric Actuation & Digital Products) is a customer facing extension of the Flowserve digital products and automation engineering team.
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MS or BS in Mechanical, Electrical, Computer, Chemical or other related engineering field, or 5+ years in Industrial Networks in lieu of degree. Regularly engage and include junior engineers in active field support cases, as well as provide regular dedicated training to build collective expertise within the product and network communication protocols.
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Supporting and sharing competitor performance seen in the field and helping to establish competitive benchmarking efforts. Comprehensive working knowledge about the main DCS and related Asset Management Systems (Emerson DeltaV/AMS; Yokogawa Centum VP/PRM; Honeywell Experion/FDM.
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And connectivity / interoperability with host systems such as ABB, Emerson, Honeywell, Invensys, Rockwell, Siemens, Yokogowa etc. Comprehensive working knowledge of Instrumentation and process control and the elements in a flow loop (PID control, flowmeters, different process sensors, transmitters, valves, analog and digital communications, DCS, PLC, and asset management systems.
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5 to 10 years as a technical problem solver that has experience with the systems and networks (DCS, SIS, AMS) including the integration of actuation, valves, and instruments. Helping customers conceptually design new applications, migrate from older technology, and upgrade from lower cost solutions in many industries including Oil & Gas, Power, Chemical, Water/Wastewater, and Mining.
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Comprehensive working knowledge of digital communications protocols – HART, FF and Modbus. Augmenting sales and application engineering efforts by providing pre-sales digital control application assistance and problem solving with regards to spec reviews, take-offs, product selection, and preparing proof of concept demos.
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The engineer has a strong understanding and working capability with specific network protocols, including HART, Foundation Fieldbus, Profibus (possibly Modbus, Bitbus or others.) The Engineer will combine technical knowledge with relationship skills to execute defined global strategies, such as Red Raven and VALVESIGHT aimed at increasing profitability among products within FCD’s Service and solutions Group.
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A key part of this role is to train the end users and direct FLS support personal in network trouble shooting and commissioning. Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems.
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A strong and experienced background in triaging instrument performance and connectivity to host control or asset management systems. Proven industrial digital communication experience with a history of device commissioning.
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Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. The job requires travel as necessary (up to 50%), even internationally.
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This includes the main communication protocols in the process control industry. Strong understanding of fluid flow in process control environments including tuning these flow loops. Providing external and internal technical assistance and recommendations on various aspects of digital network interoperability with Host control systems.
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Additionally, the Engineer will support Product Management, on technical tasks related to key elements of Product Development (PD), Technology Development. Support our sales team efforts when needed including customer, sales channel training and technical support meetings.
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