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As a Remote Customer Service Associate, you'll be responsible for assisting homeowners, escrow companies, realtors and REO institutions via telephone and e-mail. Must live in the states of Florida, Texas, North Carolina or Nevada for Remote Customer Care employment.
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The candidate is primarily responsible for the comprehensive processing of continuation of care and patient-directed requests for medical information to include customer service for walk-ins, opening and processing incoming mail, verifying authorizations, requesting historical medical records, and preparing correspondence in response to a request for medical information.
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The Customer Care Associate will handle inquiries for The State of Kentucky and the services it provides via inbound calls. Remote - Customer Service Representative.
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The Customer Care Advocate (WAH) is responsible for providing a superior and efficient experience on inbound customer service calls from customers and in-store members of brand partner organizations while adhering to all procedural and regulatory guidelines.
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The Customer Care Advocate (WAH) is responsible for a multitude of inquiries including (but not limited to) Fee Inquiries, Statement Reviews, Credits/Return Calls, Loyalty Rewards Calls, Credit Line inquiries, Dispute intake and authorization requests for credit card products that Alliance Data offers to its customers.
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Answer a variety of inbound customer service calls from customers in the retail environment. Nine months , or more, of customer service experience in retail, food service, hospitality, call center or related experience.
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The Customer Care Department is driven by a talented group of customer experience professionals who take great pride in building customer and brand loyalty through positive customer interactions.
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Customer Care Supervisor. This access enables the W@H associate to connect to information and other resources within Alliance Data. Satellite, DSL, Cellular (i.e. 4G and 5G), Microwave, and other types of connectivity are not permitted for use due to their limited speeds and/or less stable connectivity.
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At a minimum, associates working from home are required to have Cable or Fiber Residential Broadband Internet Service at the following minimum speeds: 25Mbps Download / 5Mbps Upload. Work from home office; Travel to care center site as needed (if applicable.
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Efficiently build a connection with customers through care, empathy, listening, acknowledgement and through providing accurate information. Interact professionally, respectfully, and energetically to mutually resolve customer inquiries through negotiation and education.
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Document interactions and update customer records in company systems. Care Center Operations. Recognize when to leverage resources to resolve customer inquiries. provides market-leading private label, co-brand, general purpose and commercial credit card programs, digital payments and Comenity-branded financial services.
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Location- Although this position is considered work at home, the candidate must reside within the same state or 60 miles from their current physical Alliance Data location or hub. Alliance Data Card Services and Bread are a proud part of the Alliance Data enterprise, an S&P MidCap 400 company that consists of businesses that together employ approximately 8,000 associates worldwide.
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Serve as a brand ambassador to assist the brand partner associates and customers with in-store transactions. Schedule flexibility to work 40 hours per week including days, evenings and weekends. After Training Hours are second shift.
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Using the industrys most comprehensive and predictive data set, advanced analytics, and broad-reaching capabilities, Alliance Data Card Services has been helping partners increase sales and provide greater value to their customers for more than 30 years.
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Internet/Phone- Alliance Data requires W@H associates to have internet access in order to perform the responsibilities of their role remotely. Through its full-funnel recommendation engine, Bread empowers merchants to sell more, improve conversion and lift average-order-value.
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