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Prior experience with or exposure to Zendesk. Product Support Specialist. Many of our Product Support team members grow to specialize in focus areas like risk, enterprise, sales, and product. Willingness to work at least 2 weekend days per quarter - youll receive a weekday off of your choosing the week following a weekend shift.
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A current understanding of the Customer Success and Customer Support systems and tooling landscape, including Zendesk, Asana, and Jira. Maintain, manage, and administer the tools and systems leveraged primarily by the Customer Success team in the day-to-day operations in support of our Customers, including Zendesk, Asana, and Jira, among others.
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Comfortable leveraging CRMs and CSPs, such as Salesforce, Zendesk, and Vitally. To create equal access for all and spur innovation through the power of technology and human connection. Blue-chip organizations take advantage of our award-winning software to drive compelling mentoring, coaching, and onboarding programs that propel employee engagement to develop their people faster and better.
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Zendesk administration and application development (JavaScript / CSS / HTML) at Bittrex Bellevue, WA Bittrex, the leading blockchain technology provider and cryptocurrency exchange, is hiring. Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS.
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Spend the majority of your time troubleshooting complex user issues and communicating with Stripes highest value users, providing a white glove support experience, by email and occasionally by phone. Embodies an empathetic, user first mindset and embodies Stripes set of principles.
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Own the strategic development and maintenance of myCOIs ticket management tool ZenDesk for the Care Team. Data-driven leaden leadership with experience in ZenDesk or similar ticket management tool.
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To expand the Qualtrics xFlows Actions Platform capabilities with strategic extensions like MS Dynamics, Jira, Google, Zendesk, and more. Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more.
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Working knowledge of apps (Shopify, Zendesk) and cloud based software (Google suite) Working knowledge of apps (Shopify, Zendesk) and cloud based software (Google suite) Our Service Advisor will be responsible for greeting customers and listening attentively to their needs and requests, monitoring and scheduling appointments, diagnosis and estimating repair costs, selling service packages, building out work orders, delegation of repairs, problem solving concerns and complaints, and follow up with customers to ensure an unrivaled customer experience.
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Experience with Zendesk, Talkdesk, or similar customer management tools Experience using data to make strategic business decisions Bachelor's degree or equivalent experience Experience at a consumer technology company Experience at a startup or other fast-growth company Experience in vendor management Experience with process design and improvement Previously used.
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You are familiar with or comfortable learning the following systems (Zendesk ticketing and live chat platforms, G-Suite, AWS phone system, and Slack instant message platform). You are familiar with or comfortable learning the following systems (Zendesk ticketing and live chat platforms, G-Suite, AWS phone system, and Slack instant message platform.
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Tools: Effectively utilize online tools: ZenDesk, Asana, OneNote and other tools as required. Client Support Daily : Conduct review of client monitoring and backups pertaining to tech projects, escalating issues as needed to CTO. Remote : Perform daily technical client consulting remotely.
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Handle customer inquiries through Zendesk emails and phone to provide customers information about our products and services. Ekata, a Mastercard company, is the global standard in identity verification, providing businesses worldwide the ability to link any digital transaction to the human behind it.
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First responder to external and internal support requests via Zendesk and leverage JIRA/Confluence where appropriate. Youre a people-person with 1 - 3 years of experience working in a helpdesk/zendesk environment.
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Experience with Salesforce, Jira, Zendesk, Looker, Power BI and CPQ. Experience with Salesforce, Jira, Zendesk, Looker, Power BI and CPQ. Privately owned assets like commercial real estate, private equity, and venture capital make up half of our financial ecosystem yet remain inaccessible to most people.
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Experience working with an Customer Service Management (CSM) ticketing system tool, such as Zendesk. Perform CTO Inbox Management functions in the Zendesk (ZD) Customer Service Management tool.
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