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As a Technical Help Desk Professional supporting DoS, you will be trusted to work on diagnosing, resolving application issues, and providing appropriate solutions and will serve as the first point of contact for IT problem resolutions for the DoS service desk.
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It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.
$15 - $22.17 an hourPart-timeExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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Experience with ServiceNow ITSM and managing global, 24/7 ticket queues and help desk. 2 years of experience working within a service desk supporting a federal customer. IT Operations and Maintenance Specialist.
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Experience with the operations of IT help desk (all tiers) Ability to quickly learn new software and IT concepts. Active Top Secret clearance upon hire and ability and eligibility to obtain Top Secret SCI.
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Keywords: Centreville VA Jobs, Help Desk Analyst, Microsoft, Desktop, Server, Office 365, Azure, MAC Devices, AutoCAD, Revit, LAN, WAN, Network, Networking, Support, Technician, Virginia Recruiters, Information Technology Jobs, IT Jobs, Virginia Recruiting.
Full-timeExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
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IT Data Services to design and implement Dynamics CRM Data Integration (tools: Scribe, KingswaySoft – SSIS and Data Synchronization Studio) Demonstrated experience in Unified Service Desk customization, configuration, development, deployment and usage.
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As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies.
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Job Duties: Provide IT Help Desk support using the Information Technology Infrastructure Library (ITIL) Information Technology Service Management (ITSM) model during business hours. Desk-side training includes but is not limited to software and equipment demonstration, tri-fold brochures and quick start guides, and demonstration of links to online and web-based IT training.
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At least four (4) years of previous help desk, technical call center, or IT service desk experience providing customer support, preferably in an environment that followed performance metrics, and preferably with experience supporting executive VP/VIP levels and their assistants.
$30 - $32 an hourExpandApply NowActive JobUpdated 3 days ago - UpvoteDownvoteShare Job
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Serve as a subject matter expert (SME) for the IT Service Desk team, providing guidance and knowledge transfer. Concept Plus is seeking a highly skilled and motivated IT Service Desk Engineer Level 3 to provide expert technical support, mentorship, and process improvement initiatives within our IT department.
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TITLE: Help Desk Technician LOCATION: Ashburn, VA SCHEDULE: Tuesday-Saturday What You’ll Get to Do. The Help Desk Technician will serve as the first point of contact for end users seeking technical assistance over the phone or email.
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On this program, CACI will deliver enhanced capabilities and services to implement and operate an enterprise ITSM solution, enterprise service desk, endpoint management and security solution, as well as CONUS/OCONUS field support and life cycle support for end user devices to enable the DoD customer to transition focus from IT operations to mission operations.
$119,800 - $263,600 a yearFull-timeExpandApply NowActive JobUpdated 5 days ago - UpvoteDownvoteShare Job
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KEYWORDS: security plus, security+, security +, help desk, sec+, service desk, it support, windows, mac, iphone, apple, federal program, washington dc, government, military, cleared, clearance, secret, top secret, onsite, benefits, medical, dental, vision, 401K, pto, paid holidays, it support, geek squad, full scope, full scope poly, fsp, polygraph, poly cleared, military, federal, government.
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Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to pounds without assistance.
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Requirements/Qualifications:BS and 4-8 years of prior relevant experience or additional years of relevant experience may be considered in lieu of degreeTop Secret security clearanceExperience with the operations of IT help desk (all tiers)Strong Linux/UNIX command line experienceStrong communication skills, both verbal and written.
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it desk jobs in Herndon, VA
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