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Customer Billing Services is responsible for proactive research, customer and supplier inquiries, and dispute resolution all with a concentration on customer billing accuracy, acting as a liaison with internal and external key stakeholders.
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O Communicates any issues to Transportation Manager/Supervisor and/or Dispatcher for resolution. Reports any maintenance problems to Transportation Manager/Supervisor and/or Dispatcher for follow-up.
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Assist in managing HubSpot CRM application, including support requests and escalated administrative needs of users by providing prompt and complete resolution of technical challenges and business support issues.
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Identity breaks, create break sheets, and work with operational teams on resolution● Work to develop a strong understanding of daily operations across payments and back office. Strong understanding of money movement including, but not limited to ACH, RDC, Wire, Debit Card, and Credit Card● Demonstrated experience building and maintaining reports using BI tooling such as Tableau, Looker, or otherwise.
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Act as liaison between departments to find resolution to supply issues within assigned commodities. Negotiates to targeted cost based on ideal cost level not just budget level using market intelligence to stay current on pricing trends.
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The IT Tech Support Specialist serves as the technical liaison between field associates and the IT department for purposes of prompt incident resolution. The IT Tech Support Specialist is expected to provide technical support for any IT issues that arise.
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Investigate exceptions in our internal books and records to identify resolution, and escalate issues as they arise. VBA coding and Excel/Outlook macro experience a plus but not required. Proficiency in Microsoft Excel, specifically pivot tables, look up functions, and general data analysis.
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Experience with conflict resolution when counseling individuals, couples and groups. Our Behavioral Health Integration Team (BHI) works in conjutction with the primary care providers to offer brief mental health therapy and solutions.
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Manage construction materials testing (CMT) projects with daily report review, assist with resolution of issues, and training of field staff on your projects. Other duties may include assisting with or performing the following with supervision: Prepare drilling packages and obtain utility clearances Perform research on local geologic history Supervise field work performed by drilling/test pit crews and assist with rig access issues Classify soil and assign laboratory testing Mentor and support Staff Project Managers, Assistant Staff Project Managers, and technicians in their development.
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Other duties may include assisting with or performing the following with supervision: Perform boring and test pit layouts and evaluate site access Prepare drilling packages and obtain utility clearances Perform research on local geologic history Supervise field work performed by drilling/test pit crews and assist with rig access issues Perform in-situ testing Classify soil and assign laboratory testing Support junior staff in their development.
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Subject matter expert on Bausch + Lomb's patient support programs, payer utilization management, access issue resolution, financial assistance and Company approved alternative funding options. Minimum of two years of experience in public or private third-party reimbursement; previous field reimbursement manager experience preferred.
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Proven conflict resolution skills; able to think through complex issues and arrive at well-thought-out conclusions. Identify material shortages to meet near-term (three weeks) production schedule and work closely with Purchasing to expedite materials.
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Partners from initial investigation through final recovery to ensure appropriate claim resolution and pursuit of alternative recovery sources (e.g. Subrogation, SIU, etc. The actual resolution and settlement of these claims will be the responsibility of the Auto Claim Professional.
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Establish trust with our customers by meeting our goals for resolution time, following up on issues, and escalating complex issues to Tier 2 Associates. Direct and help customers through the resolution of technical issues.
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The Customer Impact Assessment and Resolution Strategies (CIARS) organization reports into Enterprise Complaints and Remediations (ECR) in the Chief Operating Office (COO). CIARS is comprised of five specialized customer impact resolution teams.
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resolution job in Salt Lake City, UT
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