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Experience using Salesforce and/or Zendesk Support. Bachelor’s degree (preferably in Data Science, Information Technology, Management Information Systems, Computer Information Systems, Computer Science, Computer Engineering, Computer Networking, Information Sciences, Data Management, or similar degree program.
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Familiarity with ticketing/communication software like Zendesk/Intercom. We are an Austin-based, early-stage startup company modernizing how commercial real estate transactions are done. Troubleshoot simple fixes using product knowledge in our Self-Help documentation and liaise with Product Specialists about bugs that need resolution.
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Bonus points if you have experience with Zendesk and Amazon Seller Central! Experience with e-commerce, Shopify, Amazon Seller Central, Facebook, Instagram, consumer packaged goods, natural products, or pet industry.
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Experience with Zendesk and Stripe is a big plus. Our clients include some of the worlds greatest brands like Dyson, Sony, and Breville to the latest innovative brands like Cefaly, Embr, and Skyroam.
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Experience working with Zendesk or Salesforce. Department Interactive/Online Employment Type Full Time Location Austin, Texas - Gaming Headquarters. Experience working with Zendesk or Salesforce.
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Experience working with online ticketing systems (i.e., Zendesk) Develop knowledge of customer service technology tools, including Zendesk. Customer Service Representative, Portuguese Speaking.
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Familiarity with support tools (Zendesk, Salesforce, Gmail, etc.) Were looking for a highly motivated and career-driven individual to join the companys Member Support team as Member Support Specialist.
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Familiarity with ticketing systems (ServiceNow, Zendesk) for logging, tracking, and prioritizing support requests. Familiarity with ticketing systems (ServiceNow, Zendesk) for logging, tracking, and prioritizing support requests.
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Define and execute technical solutions to business problems across various platforms, including SFDC, HubSpot, Zendesk, Gainsight, Outreach, Cognism, and other proprietary systems. Define and execute technical solutions to business problems across various platforms, including SFDC, HubSpot, Zendesk, Gainsight, Outreach, Cognism, and other proprietary systems.
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AFS has received a number of prestigious industry awards, including: 2021, 2020, 2019, and 2018 Best Wealth Management Company - presented by Fintech Breakthrough Awards 2021 Most Innovative Companies - presented by Fast Company 2021 Best API & Best Trading Technology - presented by Global Fintech Awards About This Role Apex Fintech Solutions is seeking an experienced Zendesk Administrator to support our Zendesk development roadmap.
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Bonus points for familiarity with software such as ZenDesk, Total, G-Suite, and Slack. Experience in the real estate market is beneficial, as is prior experience as an Appraiser trainee. Provide prompt support to users of the Aloft Appraiser Toolkit through various communication channels.
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Zendesk : Provide exceptional support by efficiently managing the Zendesk case queue specific to your portfolio, ensuring inquiries and concerns are addressed promptly and professionally.
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Familiarity with ZenDesk, Veriff, Jira, LexisNexis platforms. 1+ years of AML/KYC/OFAC compliance experience in a banking or financial services environment. Proficiency in specific AML compliance-related functions, including KYC/CIP, enhanced due diligence, and suspicious activity monitoring.
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Experience with JS UI frameworks (preferable React), Zendesk Twig, and knowledge of WPCS a plus. Their last startup, Shopular, was backed by Y Combinator and Sequoia, and acquired by Rakuten Ebates.
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Previous experience in with Zendesk, Jira, Confluence, and Microsoft teams. Provide support and manage customer inquiries via Zendesk and Dialpad, addressing incoming service requests, including those on the Customer Emergency Support line.
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zendesk job in Austin, TX
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