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IT Help Desk Specialist. Minimum: 1-2 years of Help Desk Support experience, Helps increase user satisfaction by responding improving service desk duties. Information Technology HelpDesk-desktop support will be focused on support the day to day activities onsite FOR Cincinnati Office and remotely for other sites while controlling the on time delivery of the Helpdesk and managing the customer satisfaction, this position will also perform basic activities on the backend infrastructure.
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Provides 1st and 2nd level SAP help desk support. May supervise contract consultants, programmers, and part-time clerical assistance, as needed. The position focuses on a specific functional area(s) of the company, which in this case is Sales, Logistics and Compliance.
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Directly responsible for providing frontline IT help desk support to staff, partners, and affiliates by: providing a high level of customer service and utilizing appropriate resources to efficiently solve problems and escalate when appropriate, with a significant focus on minimizing end-user downtime; and tracking resolution progress through central ticketing system and ensuring that Service Level Agreements are achieved by properly documenting and closing tickets.
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Provides 1st and 2nd level SAP help desk support for master data related tickets and other areas as assigned based on experience. May supervises contract consultants, programmers, and part-time clerical assistance, as needed.
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Use the help desk ticketing system to support site operations. Manager of IT Field Engineers. Laid-back culture with open door policy. Use the help desk ticketing system to support site operations.
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Serve as first point of contact for all software and hardware issues for end-users (help desk support). IT Support Specialist. IT Support Specialist. Experience with Microsoft Windows 10, and Office 365Must be detail oriented and possess excellent follow-up skills.
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Resolve and respond to Help Desk tickets related to enterprise-wide applications, plus all other applications as needed; note trends; perform troubleshooting; perform problem management, including escalating to other teams and to vendors as needed.
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Melton aims to remain ahead of the competition with free on-site clinics and dentists, 24/7 driver help desk, rider and pet programs, and much more. Benefits: Comprehensive health, dental, and vision coverage Free on-site health clinics and dental exams 401(k) retirement program On-site gym, workout facilities, and personal trainer Dedicated driver services team 24/7 safety helpline Telemedicine – Professional medical assistance from your phone.
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As a Help Desk Manager, the candidate should manage the daily operations of HSI Client's help desk. Key Qualifications: -Minimum 2 years of experience in a help desk or technical support role.
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The Help Desk Supervisor will also contribute to problem resolution by giving in-person, hands-on support to end users. The Help Desk Supervisor's role is to oversee the entire Help Desk staff at all facilities and ensure that end users are receiving the appropriate assistance.
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Must have experience with the following: imaging Windows devices; installation and configuration of Windows 10 devices; MS Office 365 troubleshooting, Active Directory, Help Desk Ticketing Systems, VPN Troubleshooting, Dell and/or HP laptop hardware and software.
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Courtesy Patrol: Our Courtesy Patrol Team Members assist our Customers with loading their purchases, keeping our parking lot clean and clear, and assisting at the register when needed to help make sure our Customers have No Waiting for Savings.
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Monitor front desk activities for completion, accuracy and quality including confirmation calls, copay collection and patient experience, and contributing to work, when needed. Help maintain the welcome space and community room to promote a positive patient experience and support growth.
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Must have data entry, computer knowledge and first line of defense for help desk. Ideal candidates would be someone with technical or application-oriented training or background; possible experience as a Help Desk or customer service representative.
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The Help Desk Agent will be responsible for providing overall Level One technical assistance and support related to computer systems, hardware, and software, to end-users via phone, remote access, and desk side support.
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help desk jobs in Cleveland, OH
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