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This position will be responsible for fostering a professional and pleasant working environment by providing excellent customer service in the fields of general office services and facilities maintenance and coordination.
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The position requires strong PC support technical expertise, ability to lead, and excellent customer service skills. Summary: The lead customer support specialist is responsible for supporting end-user issues that are escalated by the customer support specialists, and for fulfilling end-user service requests for hardware and software.
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Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company.
$173,300 - $359,900 a yearFull-timeExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
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Provide analytic and consultative support to a broad spectrum of internal customer areas and external business partners. Determine how decision support systems will provide information required to make effective business decisions, translate requirements into applications that employ appropriate decision support and reporting tools.
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The ideal candidate will be a self-starter with strong customer support skills, experience with CAD/BIM tools, as well as the curiosity and desire to deepen their technical skillset to cover more tools, scenarios, and issues that may arise in the Federal Cloud.
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Start your Voyage – Apply NowGet To Know The OpportunityThe Technical Support Specialist is responsible for prioritizing incoming queries from internal and external customers via phone calls, email, support multiple call queues, and MS Teams.
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The Customer Support Manager will lead and manage Bitcarbon's Customer Support team, and is responsible for ensuring an outstanding Bitcarbon user experience for institutional investors.
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Support InEvent federal-level clients via chat support, emails, and inbound calls with high energy and active listening. Experience working in a customer service role in a SaaS or tech company.
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This will include focusing on SaaS subscription agreements, software licenses, professional services agreements, data processing agreements, and NDAs. You will collaborate with and offer practical guidance to support our business needs efficiently while considering our goals and legal risk, in alignment with company policies.
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IT customer support and training. Knowledge of Windows 10 desktop support. Provide Windows 10 desktop support. Windows 10 desktop support. Job Title: Computer Support Specialists.
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Handle customer interactions through voice, chat, email and ITSM tool channels. Conduct IT support onboarding sessions with new staff. Identify and suggest IT support process or procedure improvements.
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Recommended minimum of 3-5 years of experience in customer support or sysadmin role. Sr. Customer Support Engineers will have experience actively diagnosing and debugging customer tickets and will be technically curious; digging deep to find the answer to a tricky problem.
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Cross-Functional Collaboration : Work with various departments like product development, marketing, sales, and customer support to guarantee a seamless implementation process. Offer ongoing support to resolve any questions or issues after the implementation.
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Bally Sports DTC - Customer Support Manager Responsibilities. We are looking for a customer service manager to oversee and develop a team of customer support agents and implement strategies that will help grow and cultivate the Bally Sports audience across all of our digital platforms.
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As a Product Support Specialist, your main responsibility is to act as a liaison between the Product, Engineering, and Operations teams and Customer Success to ensure a unified knowledge base and effective communication between the teams.
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customer support jobs Title: support in New York, NY
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