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This position will oversee and supervise the Ticketing and Box Office Representatives and all functions of Ticketing and the Box Office for The Smith Center for the Performing Arts. The Ticketing and Box Office Supervisor is the first step in resolving escalated guest conflicts and represents The Smith Center (TSC) and our values in all communications with guests, ensuring seamless ticketing and box office operations and delivering exceptional guest experiences.
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Active Directory, DMS Systems(CDK, Reynolds&Reynolds), and ticketing systems (Manage Engine, Zendesk, Jira) is a plus. Highline Brands: Swickard has positioned itself as a leader in highline brands such as Mercedes Benz, Volvo, Porsche, Audi, Jaguar-Land Rover, and more.
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Responsible for VIP and Executive ticketing at the direction of the Box Office Manager/Sr. Supervisor/Supervisor. Strong computer skills and knowledge, handling casino guests, maintaining and releasing seating blocks, and event set-up using ticketing system.
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Ticketmaster is the global event ticketing leader with nearly 455 million tickets sold, over 145,000 events ticketed and more than 12,000 clients in 21 countries. House of Blues venues provide several genres of live music from Rock, Hip Hop, Country, Rock en Español, Blues, Jazz, Reggae and Pop. House of Blues venues are also known for their southern-style cuisine, juke-joint inspired atmosphere and the World Famous Gospel Brunch.
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We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.
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JOB SUMMARY: A Box Office Ticket Seller is responsible for assisting guests with all their Caesars Entertainment ticketing needs. A working knowledge of Ticketmaster or other Ticketing system required.
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The Regional Director Ticket Sales & Operations is responsible for strategic planning, evaluating ticketing operations, and identifying new revenue streams. Develop and assess strategy plans for ticketing output in partnership with relevant departments, leveraging past event data for informed decision-making in addition to collaborating with international AEG offices to establish and launch Global Ticketing Strategies.
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Our suite of services includes licensing and multimedia sponsorship management; publishing, audio, digital and social media; data analytics; ticketing, ticket sales and professional concessions expertise; branding; and campus-wide business and sponsorship development.
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Passenger Service Agent provides all required passenger/customer services as contracted by the customer to include, but not be limited to, reservations, ticketing, baggage processing, terminal/gate check-in, jet way operation, greeting arriving passengers, handling of VIPs, providing special passenger assistance, handling customer complaints and other duties as assigned.
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Working knowledge of Virtual Roster, Kronos, Microsoft Word and Excel and an understanding of box office operations, box office reporting, box office accounting, ticketing systems (Ticketmaster, Archtics, EMT, TM1) call center operations, theatre operations & special events.
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Maintain Ticketing Agent schedules to ensure departmental budget efficiency and effective ticketing operations. A minimum of three (3) years AND at least one (1) year in a supervisor role in box office sales or ticketing experience is required.
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Performs job duties of assigned shift (i.e., Assist passengers through arrival and check-in processes, including support for passengers with special needs such as unaccompanied minors, VIP and wheelchair assistance, handle ticketing, boarding, baggage, reservations, and resolving complaints and problems, direct passengers, etc.
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Essential FunctionsAssist customers with using ticketing software (i.e. Ticketmaster HOST, Archtics and others as required) and processing ticket purchases through various methods including cash, credit, debit, and vouchers.
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The Learfield suite of services includes licensing and multimedia sponsorship management; publishing, audio, digital and social media; data analytics; ticketing, ticket sales and professional concessions expertise; branding; campus-wide business and sponsorship development; and venue technology systems.
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Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales.
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ticketing job in Las Vegas, NV
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