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Maintain operational standards and ensure compliance with all Zaxby's Franchising LLC and Zax LLC guidelines, policies, and procedures. Immediately report all human resources and risk management concerns to your General Manager and District Manager.
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Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment. All other duties necessary to ensure restaurant operations function properly.
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You will manage the daily operations of the restaurant ensuring that the team properly follows all processes, policies, and procedures. Assistant Managers are responsible for ensuring that the restaurant delivers great experiences to guests while maintaining operational standards.
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Restaurant management experience preferred. Maintain effective audio-visual discrimination and perception to observe and respond to the environment. To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food.
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Must have a valid driver's license, vehicle insurance, and reliable transportation. Ability to work a flexible schedule including days, nights, weekends, and holidays. Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description.
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Supervise, provide leadership, and coach team members to perform at their highest level of ability and strive to achieve quarterly goals. Communicate proficiently through speech, reading, and writing. Handle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful manner.
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Create and maintain a positive culture and healthy team morale through recognition and leading by example. Work in an environment that features hot and cold temperature variations and exposure to food allergens.
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Ensure team members receive proper training including ongoing coaching and development. Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead. Reasonable accommodations that do not create an undue hardship on the company will be considered.
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