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Focuses efforts on increasing restaurant sales and profitability by executing the Service Profit Chain and understanding its impact on the overall business. Develops team to provide excellent internal service, external service, and build restaurant sales and profit while ensuring compliance with policies, procedures, and regulatory requirements.
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Reporting to the Multi-unit Manager (MUM), the General Manager will be responsible for overall restaurant operations execution and management of staff, controllable profit plan achievement, guest count growth, and sales building activities.
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The primary responsibilities of the General Manager include, directly supervising the restaurant employees, managing operations in the front and back of the house with a high concentration on profitability, safety, sanitation, and sales growth, while constantly maintaining our standards of quality and service.
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Sales & Profits: Utilizes management information tools to analyze restaurant operational and financial performance each Period, including the I&E, quality and service reports, health inspections, HACCP, etc; identifies trends and implements action plans for improvement; uses data to analyze business results and consults with regional and CSC resources as needed.
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In conjunction with the Area Director/District Manager, develops restaurant operating plans supportive of company and market strategies which will achieve business growth (sales and profit) and guest satisfaction.
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The primary responsibilities of the Assistant Manager include directly supervising the restaurant employees, managing operations in the front and back of the house with a high concentration on profitability, safety, sanitation, and sales growth, while constantly maintaining Denny’s standards of quality and service.
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A Restaurant Manager reports directly to the Restaurant General Manager. Additional Information This job posting is for a position in a restaurant owned and operated by an independent franchisee, not Denny’s, Inc. This means the independent franchisee, and not Denny’s, Inc. is alone responsible for all employment related matters in the restaurant including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, supervisions, staffing and scheduling.
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