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Front Desk Supervisor at The Ballantyne, A Luxury Collection Hotel. Job Summary: The Front Desk Supervisor oversees all front desk operations at the hotel.
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Youll be responsible for greeting guests upon their arrival and departure, helping guests with luggage, assisting the front desk staff, and responding to guest requests as needed. Were searching for a responsible, reliable bell attendant to ensure our guests have an incredible stay at our hotel.
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This position is responsible for managing the operation of the hotel’s front desk and the administration of the front office in accordance with Company standards for quality, cleanliness, guest satisfaction, and safety and security while managing costs within budgetary guidelines; responding to and resolving customer complaints and concerns and occasionally performing the tasks of a Front Desk Service Agent (Desk Agent), to include operating systems for PBX, reservations and guest check-in/out.
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Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Front Desk Agent for the TownPlace Suits in Rock Hill, SC.
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While checking in, registering guests, the Front Desk Agent is a source of knowledge for the guest for everything about the hotel, its amenities, and the local area. The hotel operates off a Property Management System and the front desk agents work in that system all day long, someone with the ability to pick up computer skills easily is necessary.
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Midas Hospitality is seeking a dynamic Front Desk Agent to join our team at the Residence Inn / Fairfield Inn hotel located in Charlotte, NC. This position will be responsible for arriving, departing and in-house guests as well as telephone inquiries regarding reservations, hotel information and guest concerns.
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Midas Hospitality is seeking a Front Office Supervisor to join our team at the Aloft hotel located in Charlotte, NC. This position will supervise front desk staff and run all aspects of the front desk and office.
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The Guest Services Manager/Front Office Manager is responsible for the success of the front desk, for ensuring guest satisfaction and product quality standards are met, and for managing all areas of the hotel according to Brand standards to achieve a friendly atmosphere of superior guest service and product quality.
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Previous hotel front desk experience required. As a Front Desk Agent at Springhill Suites at Carowinds, you will create a warm & welcome atmosphere while handling all guest services matters attending the registration desk and taking calls over the phone.
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Notify the Front Desk and Guest Services of VIP arrivals whenever possible. Direct guests to the Front Desk or meeting rooms. Linked to 12 city blocks via sky bridge, the Omni Charlotte Hotel is moments away from the Blumenthal Performing Arts Center, Discovery Place, the Charlotte Convention Center, and the EpiCentre entertainment district.
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Experience working in a hotel as a front desk representative (or equivalent) As a key member of the property leadership team, the Guest Services Manager is accountable for the hotel's front desk operations.
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A Night Auditor will assist guests efficiently, courteously, and professionally in all front desk related functions. Balance all hotel and restaurant transactions daily, including credit cards, cash, and change funds.
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Audit, balance and report on the various areas of the hotel (e.g. food and beverage outlets, rooms/front desk, gift shop, etc.) Perform the duties of a Front Desk Clerk including express checkouts.
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We're hiring a hotel front desk supervisor to lead our already fantastic team. Train and supervise front desk staff, including front desk agents, and ensure they provide excellent guest services and enforce hotel policies.
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Staff should be dually trained to answer phones as well as assist at the front desk. Ability to train current staff on front desk duties such as check-in and check out procedures.
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hotel front desk jobs in Charlotte, NC
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