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This is a department head role with direct reports including the Guest Services Manager, Front Desk Agents and Night Audit. Responsibilities: This is a department head role with direct reports including the Guest Services Manager, Front Desk Agents and Night Audit.
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OTHER DUTIES Assists with the cleaning of any areas of the hotel as assigned by the manager when needed to include but not limited to front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas.
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OTO Development is pleased to announce a wonderful opportunity for a Front Desk Associate. OTO Development (OTO) is one of the fastest growing hotel management companies in the lodging industry.
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Start Your Journey with Midas Hospitality: Midas Hospitality is seeking a dynamic Front Desk Agent to join our team at the Courtyard hotel located in Charlotte, NC. This position will be responsible for arriving, departing and in-house guests as well as telephone inquiries regarding reservations, hotel information and guest concerns.
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A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
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TheFront Desk Agent at the Hampton Inn Charlotte Matthews is responsible for providing overall positive guest experience while managing the customer-facing administrative processes of the hotel.
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The primary purpose of the Assistant Front Office Manager is to ensure that guests have an excellent hotel stay experience while performing front desk duties and directing front desk staff to greet guests, process check-ins and check-outs, issuing room keys, answering questions, and addressing guest requests as per brand and Atrium standards.
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Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. You take pride in your work, the hotel, and your employer to make sure we exceed our guests’ expectations.
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Notify the Front Desk and Guest Services of VIP arrivals whenever possible. Direct guests to the Front Desk or meeting rooms. Linked to 12 city blocks via sky bridge, the Omni Charlotte Hotel is moments away from the Blumenthal Performing Arts Center, Discovery Place, the Charlotte Convention Center, and the EpiCentre entertainment district.
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The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager.
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If you have experience in any of the following types of jobs, we encourage you to apply: Assistant Store Manager, Key Holder or Key Carrier, Retail or Shift Supervisor, Sales Lead, Customer Service Team Lead, Customer Service Manager, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.
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Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance. Front Desk & Guest Care. Be knowledgeable of the hotel brand and various programs (travel programs, special offers.
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We are currently seeking a Part time Front Desk Agent for our Ballantyne location in Charlotte, NC. Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions.
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Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. + Greet and welcome all guests approaching the Front Desk in accordance with Aimbridge Hospitality standards; maintain a friendly and warm demeanor at all times.
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Two (2) years previous experience as a Front Desk Rep. for a name brand hotel chain; preference for Marriott, Hilton, and Hyatt. Maintains cleanliness of front desk, lobby, and back office.
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front desk hotel jobs in Charlotte, NC
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