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Promoting a culture of accountability to meet or exceed the stores goals related to retail and service sales, guest loyalty (including credit), payroll, retail shrink and omni-channel initiatives.
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Recruit and lead a team of Customer Experience Assistants in a fast-paced, omni-channel environment, focused on achieving sales targets and team KPIs. Drive strong showroom sales performance by: demonstrating a robust understanding of business processes, priorities and KPIs, disseminating information to the team and closely coaching each team member to achieve performance goals.
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This role will create strategic visions and roadmaps and lead various customer journey projects with a strong focus on Lifecycle Operations and Programming, omni-channel strategy, customer centricity and innovation.
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The Customer Experience Manager will build, lead and mentor a team of dedicated Customer Experience Assistants, Jewelry Consultants, and Concierges responsible for meeting quarterly sales targets and delivering exceptional service to Brilliant Earth customers.
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Leverage product management expertise to create simple, personalized and omni-channel enabled digital experiences to life. Work experience in omni-channel customer experience, analytics and customer journey.
ExpandApply NowActive JobUpdated 17 days ago - UpvoteDownvoteShare Job
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Leverage product management expertise to create simple, personalized and omni-channel enabled digital experiences and bring them to life. Simplify and personalize the ability for members to access their benefits, look up providers, check drug pricing, create personalized medication list, and manage health care needs protected by secure and reliable registration and by a frictionless omni-channel authentication process.
ExpandApply NowActive JobUpdated 17 days ago - UpvoteDownvoteShare Job
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Conducts segmentation and targeting analyses to identify personas in omni-channel marketing. The Growth Marketing Manager will be responsible for providing real-life customer, competitor and market data research and insights to UMCU web, brand and lending product teams, as well as running A/B tests to improve conversion rates.
Full-timeExpandApply NowActive JobUpdated 11 days ago - UpvoteDownvoteShare Job
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Use omni-channel marketing best practices and leverage creativity and technology solutions to drive innovative activities to achieve goals. Use omni-channel marketing best practices and leverage creativity and technology solutions to drive innovative activities to achieve goals.
ExpandApply NowActive JobUpdated 14 days ago - UpvoteDownvoteShare Job
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Provide thought leadership on Salesforce Marketing Cloud and omni-channel digital marketing best practices. Provide thought leadership on Salesforce Marketing Cloud and omni-channel digital marketing best practices.
Full-timeExpandApply NowActive JobUpdated 3 days ago - UpvoteDownvoteShare Job
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Familiarity with retail industry trends, emerging technologies, and omni-channel strategies. SEE, a heritage optical brand, was founded in 1998 by a spirited optical pioneering family that plays by its own rules (and has won Caddy Awards, Addy Awards and a handful of Clio Awards along the way.
ExpandApply NowActive JobUpdated 9 days ago - UpvoteDownvoteShare Job
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Boost sales through omni channel and out of home base selling. Recommends merchandise based on expert product knowledge and client preferences, regardless of department or channel.
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Strengthen our understanding of customer lifetime value (CLV) through insights around omni-channel acquisition and churn. Strengthen our understanding of customer lifetime value (CLV) through insights around omni-channel acquisition and churn.
ExpandApply NowActive JobUpdated 8 days ago - UpvoteDownvoteShare Job
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Cross-channel customer engagement strategy, design and development to include the creation of omni-channel digital experiences across web, mobile, social, physical, AR/VR, voice, gesture, IoT, and video.
Full-timeExpandUpdated 12 days ago - UpvoteDownvoteShare Job
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Implement best practices for omni-channel marketing, ensuring consistency and relevance throughout the customer journey. Design innovative offsite and on-premises channel solutions tailored for our commerce media publishers.
Full-timeExpandApply NowActive JobUpdated 17 days ago - UpvoteDownvoteShare Job
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Collaborate with the marketing and communications team to refine omni-channel strategies to continuously deliver a seamless end to end customer experience that spans both online and stores.
ExpandApply NowActive JobUpdated 16 days ago
omni channel jobs in Novi, MI
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