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Required SkillsBachelor's Degree or equivalent customer service or account management experience. On a regular basis, a Client Success Analyst will collaborate with a Client Success Manager, Project Manager, and Account Manager.
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Business Partner für die Kommerziellen Abteilungen wie Key Account Management, Product Management, Focus Industries. Zusätzlich werden Sie in interessante und herausfordernde EMEA (Europe Middle East Africa) Top Management Projekte eingebunden sein.
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Working knowledge in any of the following areas: Medicare Advantage, Medicare Shared Savings Program (MSSP), Managed Medicaid and DSRIP, Commercial HIX, managed care regulations, quality reporting, care management, population management, ACO strategy implementation and operations, and supporting providers in risk-based contracts.
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Since 2009, the company has developed an expansive partner ecosystem to intelligently integrate electric vehicles into the power grid, including electric vehicle charger manufacturers, 400+ installation companies, 40+ energy suppliers, and automotive manufacturers ranging from Audi to New Flyer.
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The desired candidate will have 4+ years direct reseller channel management experience with experience and a proven track record developing a partner ecosystem VARs, SI's, and MSPs/MSSP's, within a SaaS model.
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Create and develop meaningful relationships with key influences across each account, within all relevant departments/roles including IT/Data Management, Design Engineering, Production, Facilities Management, and Sustainability.
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Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail. Overseeing customer account management, including negotiating MSAs and contracts to maximize profitability.
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Work cross-functionally with marketing, training, professional services, product management, legal and finance to continue to implement and grow partner programs and ensure alignment across the business.
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Collaborate with cross-functional organization, including other Product Managers, Engineering, UX, Product Marketing, Solution Consulting, Account Management, Customer Success and Support functions, to solve for business limiters within your control and pursue key business accelerants.
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Job tasks include but not limited to: seasonal sales presentations, order bank management, account marketing, daily account support, commissions reconciliation, trade show and events engagement, and sample management.
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Partner with Talent Development to deliver comprehensive training and career development opportunities. Proven expertise in financial management, budgeting, quality assurance, regulatory compliance, and customer satisfaction.
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Experience in Sales, Sales Marketing, Account Management or Digital Marketing. As an Account Executive, you help companies solve their marketing objectives by providing integrated marketing solutions.
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