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As a Warehouse Part-Time Overnight instore associate, you will also deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need.
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The chance to kickstart a new career, develop intimate knowledge of Lowe's products, and master customer service skills. As a Warehouse Part-Time Overnight associate, instore, you'll play a key part in connecting customers with the essential items they need to explore and embrace what's possible for their home.
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This Warehouse Part-Time Overnight associate instore role is the opposite of a desk job. This associate handles hazardous materials, replaces damaged shelving, keeps the backroom organized, and ensures equipment is charged.
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Additionally, this associate organizes merchandise and top stock to set up stores for sales success. To be successful, the associate must understand and prepare for the physical demands of moving merchandise for the majority of his/her shift.
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Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
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Responsibilities include performance management, analyzing inbound call metrics to recommend process improvements and coach CSAs on performance opportunities, receive and resolve customer service escalations, identify issues and provide resolution, and identify and implement continuous improvements.
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The Customer Service Associate is responsible for customers’ experience with Lowe’s. The Customer Service Associate responsibilities vary dependent on the department he/she supports.
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Individuals applying for a role as a Customer Service Associate may be considered for any one of these areas, depending on hiring needs and skillset. In addition, this associate delivers excellent customer service by listening to customers, using expertise to help customers, and loading merchandise for customers.
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Customer Service Associates work in one of the following areas: Appliances, Cabinets, Flooring, Live Nursery, Millwork, Fashion Plumbing, Outlet, Tool Rental, Pro, or Windows & Walls. 6 months of retail experience providing customer service, including identifying and resolving customer issues, assisting customers in locating product, greeting customers, answering phones, building relationships with customers, and thanking customers for their business.
$16 - $16.65 an hourFull-timeExpandApply NowActive JobUpdated 1 month ago
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