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Working knowledge of ConnectWise ticketing system, Labtech, Bomgar, Ubiquiti, SonicWall, VOIP, Mobile Device Management (MDM), and technical documentation. Assist with and solve technical issues relating to Microsoft Office, M365, SharePoint, OneDrive, Teams, network printing and scanning, VOIP, malware, and other technologies.
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Installation and troubleshooting of various IT solutions such as Network Monitoring, Security Information and Event Management, or VOIP. AIS has assisted more than 1,000 clients across Chicagoland, including state and local government, business, non-profit organizations, school districts, residential customers, and more.
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Preferably experienceworking with NiCE inContact, Lumen, Zoom, and RingCentral or a similar VoIP CloudService Provider. The Senior Associate I, Telephony will have 5 - 7 years experience in providing support for cloud based communication products such as NiCE inContact, Lumen, Zoom, and RingCentral.
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At least ten years of experience in a technical role related to VoIP (e.g., PBX, Call Center) Knowledge of streaming technologies (SIP, RTSP, RTMP, SIP-to-PSTN gateways, SIP Trunk, Wowza, WebRTC.
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Demonstrates some knowledge of Network Design, MAN technologies & designs including DSx, OC-x, WDM, Ethernet, Internet Technologies, Functionality & Services, Voice Network Technologies (including VoIP), Data Networking Technologies, Functionality & Services (LAN, MAN, WAN, VPN), Networking Protocols (with an emphasis on Layers 1,2, & 3), Customer Premise Equipment (voice & data), Business Continuity/Disaster Recovery concepts and E-rate Contracting Processes and Procedures.
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Stays abreast of competitive landscape and emerging technologies to best position Comcast Business Services in the marketplace. Develops sales territory, including cultivation of local partnerships and organizational affiliations.
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2 year of Help Desk experience; supporting hardware, software, and VoIP systems. Strong knowledge of Microsoft Office 365, Windows 11, and SCCM. As part of our IT Operations Team, you will work in an enterprise environment, providing onsite and virtual technical support for your office and regional offices in your area.
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Troubleshoot software installations, PCs, and VoIP issues. Proficient in Windows 10/11 and O365 administration. Administration of O365 including group policy upkeep. The role will require both the maintenance of windows servers and router configuration.
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VOIP PBX and telephony. Whether you’re taking home first place in a trivia contest or chili cook-off, enjoying a brew from our craft beer fridge or celebrating the start of Friday summer hours, you’ll see why our employees love coming in to work.
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You are fluent with advanced networking concepts and advance routing protocols and concepts (e.g. TCP/IP, CIDR, VOIP, BGP, VLANS, and OSPF) You like troubleshooting with the following: Cisco Nexus, Cisco Catalyst, Cisco Routers, Palo Alto Firewalls, A10 Load Balancers, TCP/IP, and BGP/OSPF Protocols.
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Mitel & Call Tower VOIP phone setup and deployment. Additional third-party products are used by RJW and must be learned by the IT Help Desk technician as needed. Mitel & Call Tower VOIP phone setup and deployment.
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VoIP PBX management (adding/removing extensions, provisioning phones) Microsoft Intune MDM experience. VoIP PBX management (adding/removing extensions, provisioning phones) Python, Power BI or Tableau.
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Acts as Subject Matter Expert (SME) in resolving issues for one, or more, of the following Production Systems: Microsoft Office 365 Administration, VoIP Teams Telephony, Identity Management (Azure Active Directory), and/or company video conferencing equipment and software/web solutions.
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Knowledge in related technology areas such as Voice and Voice over IP (VoIP) solutions is a plus. Knowledge in related technology areas such as Voice and Voice over IP (VoIP) solutions is a plus.
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A picture of workspace and verification of dedicated landline/voip with no features is required. A dedicated landline/Voip telephone with no features (i.e. no call waiting) We provide all Korean Interpreters with 3 weeks of remote/online training with a dedicated Trainer.
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voip job in Westmont, IL
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