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Come work and thrive in our fast-paced, customer-service driven Wendy's restaurant within a Pilot Flying J Travel Center. Shift Leaders are responsible for supervising employees and general operations of the restaurant.
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Why Wendy's Come work and thrive in our fast-paced, customer-service driven Wendy's restaurant within a Pilot Flying J Travel Center. Our team achieves this by consistently delivering fast service, friendly smiles, and clean facilities to all of our customers.
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What you'll do Come work and thrive in our fast-paced, customer-service driven Wendy's restaurant within a Pilot Flying J Travel Center. With over restaurants, we are one of the largest restaurant franchisees in America.
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With over 350 restaurants, we are one of the largest restaurant franchisees in America. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.
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This person would be knowledgeable of store operations and Pilot Flying J's commitment to quality and customer service. Pilot Flying J has over 650 retail locations and is the largest operator of travel centers and travel plazas in North America.
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In addition, this candidate would be self-motivated and ready to assist the managers with any tasks that need to be executed to keep our facilities well-maintained and running smoothly. The ideal candidate for this position would possess excellent customer service skills to respond to the needs of customers.
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We serve our customers 24 hours a day, 365 days a year.
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We serve our customers 24 hours a day, 365 days a year.
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Position Overview The Shift Manager position is the first management level role in the restaurant. Key Responsibilities Train, monitor, and reinforce food safety procedures to crew members Act as Cash Manager as needed, including setting up cash register(s) at open and verifying cash at close Perform walk-thru to ensure restaurant is ready to open/close and/or rush-ready Work with Restaurant Management team to train, develop and communicate with crew members and Team Trainers through team huddles, manager meetings, etc.
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Must exhibit professionalism, composure, and discretion when expediting or resolving all customer related concerns and issues Ability to work, concentrate and perform duties accurately in a fast paced environment that may involve noise and hot/cold temperatures or other elements.
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Follow up and ensure resolution of VOC issues as needed Onboard new hires in Workday Qualifications Education: High School Diploma or GED Must be at least 18 years of age 6 months or more of restaurant, retail, customer service focused, or equivalent experience Available for full time and close/ shifts Ability to multi-task while maintaining composure and be able to give and take direction, work well in a team environment and have a strong service focus.
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Responsible for overall restaurant effectiveness, quality and customer service. As needed, you may be assigned other managerial and supervisory responsibilities, including performing as the Ops Leader.
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May be required to transfer from one location to another and must have the ability to travel to other restaurants, Area office, etc., as business needs dictate Must have or be willing to obtain ServSafe certification by end of training.
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This position is responsible for the opening and closing duties and assisting in the execution of daily operations. reaching, pushing, pulling, bending, kneeling and stooping is involved Must be available to report for work promptly and regularly, as well as work all day parts and days of the week.
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Frequent lifting and carrying (at times up to 50 lbs.) Must be able to stand for prolonged periods of time Position requires the use of a headset.
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restaurant manager shift fast paced jobs Company: Wendy's in Lahaina, Hawaii
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